‎Frameworks Overview | Sprinklr Help Center

Frameworks Overview

Updated

3 months ago

Live chat can be implemented on brand’s mobile applications. As of now, Sprinklr supports

Following are the differences between the webview and react native approaches:

Category	Native/React Native	WebView
Implementation Timeline	Comparatively slower	Comparatively faster
Maintenance	Higher turnaround time (Slow) While configuration changes done by Sprinklr will get pushed without requiring the brand to upgrade their mobile app, Any code changes will require upgrades to brand application on iOS/Android	Shorter turnaround time (fast) All configuration+code changes done by Sprinklr will get pushed without requiring brand to upgrade their app
Customization	Themes/Branding can be customized	Themes/Branding can be customized
Customer Experience	Enhanced customer experience and seamless navigation as chat will be part of the brand’s mobile app	Chat functionality would open in an embedded browser directly inside the app. This would lead to a decent customer experience.
Performance	Faster and superior performance	Satisfactory performance

Sprinklr has recently also added support for some open source software development framweworks like Flutter.

To choose the right SDK for your app, see How to Choose the Right SDK for Your App.