Sprinklr Gen AI Marketing Features

Updated 

Sprinklr provides Generative AI (AI+) capabilities across multiple product modules, including Sprinklr Service, Insights, Marketing, Advertising, Platform and Social. By default, these AI+ features are enabled for all environments.

Global Admins can use the Global Features configuration panel to centrally manage the availability of AI+ features.

This article lists the various Generative AI features across your Sprinklr environment.

Ads Reporting empowers you to build custom reports with filters, metrics, and dimensions—helping you analyze performance, optimize campaigns, and share actionable insights. The following table gives details on multiple Gen AI features of Advertising Reporting.

Feature Name

Enablement

Role Based Access Control (RBAC)

Visible on Screen(s)

Present in AI+ Studio?

Enabled via Feature DP

Paid > Ads Reporting > Ads Dashboard Copilot

Ads Reporting

No

Social Advertising helps you create, manage, and optimize AI-powered ad campaigns across channels to drive engagement and ROI. The following table gives details on multiple Gen AI features of Social Advertising.

Feature Name

Enablement

Role Based Access Control (RBAC)

Visible on Screen(s)

Present in AI+ Studio?

Enabled via Feature DP

NA

Ads Manager,Ads Composer,Ads Creative Library

No

Enabled via Feature DP

Paid > Ads Reporting > Ads Dashboard Copilot

Ads Manager,Ads Composer,Ads Creative Library

No

Enabled via Feature DP

NA

Ads Manager,Ads Composer,Ads Creative Library

No

Content Marketing is the strategic creation and distribution of valuable, relevant content to attract, engage, and drive action from your target audience. The following table gives details on multiple Gen AI features of Content Marketing.

Feature Name

Enablement

Role Based Access Control (RBAC)

Visible on Screen(s)

Present in AI+ Studio?

Enabled with AI+ Studio

NA

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

NA

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

Publishing > Outbound Message > Sprinklr AI+

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

Publishing > Outbound Message > Sprinklr AI+

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

Publishing > Outbound Message > Sprinklr AI+

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

Yes

Enabled with AI+ Studio

NA

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

NA

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

NA

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

NA

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

Publishing > Outbound Message > Sprinklr AI+

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

Publishing > Outbound Message > Sprinklr AI+

Advanced Publisher (FSP)

No

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

No

Summarise

Enabled with AI+ Studio

NA

Campaign and Sub-Campaign Briefs

No

NS

NA

Advanced Publisher (FSP)

Yes