Reauthorize Or Re-add A Deactivated Account on Distributed
Updated
Accounts added in Sprinklr Distributed may occasionally require re-authorization to maintain active status. Various factors can cause an account to become inactive, such as a native password change. In such instances, the account will also become inactive on the Sprinklr platform. For detailed information about these reasons, you can view Deactivated Account and Deactivation Reason in Distributed.
Use Cases
You can reauthorize your accounts to prevent unauthorized access, maintain your privacy, and protect your data.
As a distributed user, you can quickly update credentials without having to delete and re-add the account, saving time and effort.
You can easily address your credential expiration issues, maintaining consistent access to your account.
Benefits
Enhances security and compliance by protecting against unauthorized access.
Simplifies Management by providing a unified interface to handle all social media activities.
Ensures organizations comply with security standards by promptly updating account credentials as necessary.
Steps to Re-Authorize/Re-Add an Account
Log in to the Distributed environment.
Click Profile & Settings at the bottom of the Menu bar to the left. Select Settings.
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Select the Accounts tab from the left pane.
Move to the deactivated account. Click the Options icon adjacent to the account, and select Activate or Delete account, based on your preference.
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For the account with Credentials expired. Click the Options icon adjacent to the account, and select Reauthorize account or Delete account, based on your preference.
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After selecting the option Reauthorize account, follow the same steps as when initially adding the account mentioned in Add an Account.
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