The Live Chat Logger in the Live Chat SDK provides a structured mechanism for capturing and managing real-time SDK events and system logs. It enables developers to monitor chat interactions, track user actions, and diagnose issues efficiently by logging critical events and system statuses. 

Add Events Logger to SDK Events 

To track and manage various events efficiently, the SDK provides a logging system that can be configured according to your requirements. The logging system supports different log levels to help debug issues effectively. 

Configure the Logger 

Use the following snippet to enable logging and define custom log transports: 

import MessengerClient from '@sprinklrjs/chat-native-client'; 
 
MessengerClient.setLoggerConfig({ 
  enableLogs: true, // Required to enable logs 
  logLevel: 4, // Optional, default is INFO (4) 
  transports: [ 
    { 
      write(level, ...logs) { 
        // Implement your custom logger transport here 
      }, 
    }, 
  ], // Optional, default transport is console 
}); 

Parameters 

Available Log Levels 

The SDK supports the following log levels: 

 
As is standard with most logging systems, each of these settings also includes all levels below it. Setting the SDK Logging Level to OFF disables SDK logging entirely. 

Add Messenger Events Listener to SDK Events 

To track various SDK-related events, register an event listener using the registerEventsListener method. 

Register an Events Listener 

import MessengerClient from '@sprinklrjs/chat-native-client'; 
 
MessengerClient.registerEventsListener(this.eventsListener); 
 
eventsListener = (eventGroup, eventType, payload) => { 
  // Handle events here 
}; 

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Supported Events  

The SDK emits events under different event groups. Below is the list of supported event groups and their event types: 

MESSENGER Events 

NETWORK Events 

PUSH_NOTIFICATION Events 

CONVERSATION Events 

Additional Resources

See All Integration Steps

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