Add an asset
The Asset Manager provides a centralized repository for all media assets, documents, templates, and more. From within the Asset Manager, you can easily add assets to your environment's Asset Manager, where those assets can be permissioned, categorized, and more. This article will help you with the steps to add assets in the asset manager.
Steps To Add An Asset
Click the New tab icon and select Assets under Sprinklr Social.
On the Digital Asset Management window, click Create Asset in the top right corner and select the Asset Type you wish to upload.
Upload the asset from your computer by clicking Upload and selecting a file from your device (alternatively drag and drop from your desktop), or select Add from URL and enter the asset's source URL. Review asset types and supported file types here.
On the Media Uploader window, click Save In the bottom right corner to upload the asset.
Enter the details of the asset in the Create New Asset window and click Save in the bottom right corner. For more details, see Create New Asset — Field Descriptions.
Create New Asset — Field Descriptions
Enter a name for your template.
Provide a description of the template.
You may check the box alongside 'Delete all posts associated with this Asset upon the expiry of Asset'. This helps you prevent losses and litigations due to the unintended violation of intellectual property rights and copyright infringement while using copyrighted assets beyond the expiry date.
Select a campaign to the associated asset.
Note: It is not mandatory to associate a Campaign with an asset. However, you can make it mandatory as per your requirements.
To mark the Campaign field as mandatory, please work with your Success Manager. samMandatoryCampaigns Client DP needs to enable to make campaign mandatory.
Select a sub-campaign to associate with the asset.
Set status of the asset from Draft, Approved or Expired.
Set a date from which the asset will be available.
Set a date from which the asset will be visible to other users.
Set a date until which the asset will be visible to other users.
Set a date on which the asset will expire.
Schedule your asset by selecting the desired date and time.
Mark your asset as restricted or non-restricted.
Customer Journey Stage
Select a customer journey stage. They typically include Awareness, Loyalty, Conversion, Considerations, etc.
Associate your media asset to a parent asset.
Provide additional information for the asset.
Share assets with workspaces/User groups.
Visible in all workspaces
Select the checkbox Visible in all workspaces to make your asset visible globally.
Select Users / User Groups you want to share your asset with.
Set desired system and custom fields to your asset. View other details such as WorkflowStatus, Milestone, Review Cycles, etc.
Asset Types and Supported File Types
Supported File Types
jpeg, jpg, gif, tiff, svg and png
mp4, m4v, flv, avi, wmv, mkv, ogg, webm, mov, and ts
Post created within Sprinklr
Able to choose accounts, channels, and a scheduled date when creating a post from the Asset in the Asset Manager.
http and https
The link will render and have a preview thumbnail.
docx, doc, odt, rtf, txt, pdf, xls, xlsx, ods, psd, ppt, prproj, eps, indd, rar, pps, pptx, ppsx, pot, potx, odp, key, ttf, otf, eot, sketch, woff and ai.
Simple text, rich text, or plain text
amr and mp3
Supported for: Facebook, Twitter, Viber
Integrate buttons, images, and predetermined paths to provide more in-depth conversations with customers.
Omni Chat Template
Supported for Google RBM
Supported for Twitter
Incorporate rich photos, videos, and additional media to Tweets in order to drive engagement.
Dynamic Image Template
Twitter Feedback Card
Supported for Twitter
Supported for Facebook
Canvases are Facebook Ads Creatives that allow you to create and publish immersive ad experiences to Facebook. Through a combination of videos, still images, and calls to action, your audience can view a showcase of your stories and products.