Overview

Social Copilot in the Editorial Calendar empowers you to discover and manage content using natural language. It simplifies the way you search for posts, apply filters, and take action - without needing to manually configure boards or filters. With Sprinklr Assist built in, you can also ask product-related questions and receive contextual guidance instantly, helping you stay focused and informed while working in the calendar.

What You Can Do with Copilot

​

1. Discover Content with Natural Language

​

Social Copilot allows you to search for posts using everyday language. You can ask questions like:

• “Show me posts that failed to publish last week”

• “Find Instagram posts tagged with #SummerCampaign”

Copilot interprets your query and automatically applies relevant filters to surface the right content.

2. Context-Aware Filtering

Copilot understands the context of your current Editorial Calendar view. This includes:

• Selected time ranges

• Message-level filters

• Custom fields

It uses this context to refine your search results, making them more accurate and relevant.

3. Take Action on Discovered Content

​

Once Copilot surfaces the content you're looking for, you can:

• View and interact with posts

• Apply bulk actions such as tagging, assigning, or archiving

• Save the filtered view as a new board for future use

Getting Help with Sprinklr Assist

Sprinklr Assist is integrated into Copilot to help you navigate the platform and get instant answers to product-related questions.

You can ask the following, and more:

• “How do I schedule a post for multiple channels?”

• “What are best practices for campaign tagging?”

Copilot will respond with contextual guidance and links to relevant help articles - right within the Editorial Calendar.

Best Practices

To make the most of Social Co-pilot in the Editorial Calendar:

• Use Clear, Natural Language
  Keep queries simple and direct. Example: “Show posts created by me last month”

• Let Copilot Use Your Screen Context
  If you’ve already selected a time range or filters, Copilot will factor that in, no need to repeat it.

• Label Custom Fields Thoughtfully
  Copilot uses field descriptions to refine results. Clear labels lead to better answers.

• Use Sprinklr Assist for Instant Help
  Ask platform-related questions anytime to get quick, contextual answers without leaving your workflow.