Generate Content for Posts and Messages using Sprinklr AI+

Updated 

With Sprinklr AI+ integration within Sprinklr, you can generate content for posts, reels, etc., for various social and non-social channels via Publisher. Provide a topic, phrase, or a keyword, and Sprinklr AI+ will generate content that is relevant and engaging for your targeted audience. In addition to this, you can proofread and edit your content for grammar, spelling, and style errors ensuring high quality content creation.

Notes:

1. Sprinklr AI+ in Publisher is a limited availability feature. Please reach out to your success manager or your account team to get this feature enabled.

2. Use this DP to enable Sprinklr AI+ ----> GPT_ACTIONS_ENABLED_PRODUCTS: Social. Enablement of this capability requires additional setup.

3. The AI+ features in the Distributed platform are identical to those in the corresponding enterprise modules and share a similarly designed user interface.

To Generate Content using Sprinklr AI+ within Publisher

Within Sprinklr, Sprinklr AI+ is supported for Facebook, Instagram, Twitter, TikTok, LinkedIn, Email, SMS, Blog, Website and Press Release channels. In this article, we will learn how to create content for a post in Facebook using Sprinklr AI+.

Following the steps mentioned below, you can create content for posts and other supported templates for the channels mentioned above.

  1. Click the New Tab icon in your Sprinklr Platform. Under Sprinklr Social go to the Quick Publish tab within Publish.

  2. On the Create Post window, fill in the required details.

  3. Select a Facebook account from the Select Accounts dropdown, and also the Type of Message from the dropdown.

  4. In the Message field, write a message and then click the Sprinklr AI+ option.

  5. Select Reword, Fix Spelling & Grammar, Make it Longer, Make it Dummy, Load Testing, Make it Shorter, Modify Tone, Simplify Language, and Translate to enhance and improve content production.

  6. You can also select any of the other options like Generate Product Description, Enrich Content, Generate Content Variations, Generate Hashtags and Generate Facebook Post.

    Note: In case you don't add any content in the Message field, you will only see the Options - Generate Product Description, Enrich Content, Generate Content Variations, Generate Hashtags and Generate Facebook Post.

The Generate options will vary depending upon the Channel and Type of Message selected. Here, the option is Facebook Posts as we have selected Facebook and Post as the desired Channel and Type of Message, respectively.

​Generate Product Description

  1. Click Generate Product Description option.

  2. In the Generate Product Description pane, enter a phrase or a keyword to provide idea about your product. Now click Next.

  3. Define the tone in the Define the tone field, next select the audience in the Who is your audience? field.

  4. Click Generate. AI will generate content suggestions based on the inputs you provided.

  5. Click Insert to use the suggested content for creating your post, Replace to replace the AI-generated content, and Copy to copy the generated content.

  6. Click Restart to start over with generating the content variations.

  7. Click Retry if you are not satisfied with the suggested content ideas to generate new suggestions.

  8. Click Save as Draft or Post or Post and Boost in the bottom right corner. You can also schedule your message to be published on a later date and time.

Generate Content Variations

  1. Click Generate Content Variations option.

  2. In the Generate Content Variations pane on right, enter a phrase or a keyword to provide idea about your product. Now click Next.

  3. Define the tone in the Define the tone field, next select the audience in the Who is your audience? field.

  4. Click Generate. AI will generate content suggestions based on the inputs you provided.

  5. Click Insert to use the suggested content for creating your post, Replace to replace the AI-generated content, and Copy to copy the generated content.

  6. Click Restart to start over with generating the content variations.

  7. Click Retry if you are not satisfied with the suggested content ideas to generate new suggestions.

  8. Click Save as Draft or Post or Post and Boost in the bottom right corner. You can also schedule your message to be published on a later date and time.

Generate Hashtags

  1. Click Generate Hashtags option.

  2. In the Generate Hashtags pane on right, enter a phrase or a keyword to provide idea about your product. Now click Next.

  3. Define the tone in the Define the tone field, next select the audience in the Who is your audience? field.

  4. Click Generate. AI will generate content suggestions based on the inputs you provided.

  5. Click Insert to use the suggested content for creating your post, Replace to replace the AI-generated content, and Copy to copy the generated content.

  6. Click Restart to start over with generating the content variations.

  7. Click Retry if you are not satisfied with the suggested content ideas to generate new suggestions.

  8. Click Save as Draft or Post or Post and Boost in the bottom right corner. You can also schedule your message to be published on a later date and time.

Generate Post Content

  1. Click the post content CTA (Example: Facebook Post) option.

  2. In the right pane, enter a phrase or a keyword to provide idea about your product. Now click Next.

  3. Define the tone in the Define the tone field, next select the audience in the Who is your audience? field.

  4. Click Generate. AI will generate content suggestions based on the inputs you provided.

  5. Click Insert to use the suggested content for creating your post, Replace to replace the AI-generated content, and Copy to copy the generated content.

  6. Click Restart to start over with generating the content variations.

  7. Click Retry if you are not satisfied with the suggested content ideas to generate new suggestions.

  8. Click Save as Draft or Post or Post and Boost in the bottom right corner. You can also schedule your message to be published on a later date and time.

Sprinklr AI+ Support for Different Channels and Types of Message

Channel

Type of Message

Facebook

Post

Reel

LinkedIn

Post

Instagram

Reel

Post

Carousel

Twitter

Tweets

Threads

TikTok

Captions

Email

Standard

Custom

SMS

Post

Custom

Blog

Post

Custom

Website Landing Page

Post

Custom

Press Release

Post

Custom