In this article, we will illustrate the metadata provided against each of the file types once they are fetched.

Types of sources

• Knowledge Base

  For content from a knowledge base, KB Article Name, Article ID, and all custom fields metadata tagged to that article are displayed. This ensures that you can easily locate the original document within the knowledge base.

  

• Question-Answer Pairs

  For question-answer pairs, the answer given and its type are displayed. This helps you understand the context and reliability of the information provided.

  

• Documents

  • PDF, DOCX, TXT, HTML, ZIP, JPEG, JPG and PNG

    For these document types, only the file name is displayed.

  

• Excel (XLSX)

  For Excel files, the AI Agent displays the file name and sheet name. This allows you to locate the exact location of the information within the spreadsheet.

  

• PowerPoint (PPTX)

  For PowerPoint files, the file name and slide number are displayed, making it easy for you to find the exact slide containing the information.