Use the Image Post Card widget to group similar/identical images and view metrics associated with them.

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Sprinklr helps you gain insights into the virality of not only the messages but also the images/photos. The Image Post Card widget allows you to detect similar or identical images posted by any user, shared by any user, and/or engaged upon by any user. Besides detecting the images, the widget also allows you to view message-level metrics associated with the images.

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Business use cases

• Track the virality of a particular image by plotting all the message posts that used the same image.

• Plot all images in the image Post Card widget and get a list of all the message posts using the image.

• Aggregate all the engagement metrics of all the message posts containing the particular image.

To add the Image Post Card widget

The Image Post Card widget can be added to any custom Listening dashboard if you have permission to edit it. To get started, you can use any existing editable dashboard or create a new one. Refer to this article to learn how to set up a custom dashboard.

Once you have the dashboard where you want to perform a comparative study, follow the steps shown below –

1. On the custom dashboard, click Add Widget in the top right corner.

2. On the widget builder, enter the widget's name, and select Listening as Data Source.

3. Select Image Post Card as a visualization type for your Listening widget.

4. Upon selecting the Image Post Card widget, a dimension Photo Image and a metric Mentions will be prefilled.

   Note: The dimension field will be uneditable, whereas you can change the pre-added metric or you can also add two or multiple metrics as desired.

5. Under the Defined Advanced Options section, you can apply filters to narrow results to images/photos you are interested in.

6. Before adding the widget to your Listening dashboard, you can check its preview on the right pane.

7. Click Add to Dashboard in the bottom right corner to create your new widget.

Once the Image Post Card widget is added to the Listening dashboard, scroll down to view all the similar images clustered together with aggregate metrics. Drill down on the widget and select conversation stream to view all the message posts with the particular image.