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(3)
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MCP Protocol

Model Context Protocol (MCP) is a shift in how Sprinklr’s platform communicates with LLMs and external services. Inspired by modern LLM architectures like Anthropic's tool usage framework, MCP introduces a structured and configurable system for exposing external tools to models, enhancing flexibilit

Knowledge Base Article

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Advanced Tools

RS
Add a Macro Skill

OverviewThe Macro skill allows the AI Agent to execute predefined actions, automating tasks and streamlining workflows. Steps to Add a Macro SkillRefer to this article for detailed steps on adding a skill to an AI Agent.On the Skills window, click Add Skill in the top right corner of the window and

Knowledge Base Article

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Advanced Tools

RS
Add a Text Processing Skill

OverviewThe Text Processing skill in Sprinklr AI Agent simplifies API responses by converting them into readable formats. It works with the API skill to handle large datasets and allows custom formatting to match user needs.Key BenefitsImproved Readability: Converts complex API data into clear, easy

Knowledge Base Article

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Advanced Tools

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