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Task as a Tool

The Task as a Tool feature allows an AI Agent to call and execute a child task from within a parent workflow. This configuration enables modular task design, where one task can delegate specialized parts of a conversation to another task while maintaining context continuity.By configuring summary pr

Sprinklr Service

New Article

20.10

Knowledge Base Article

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Advanced Tools

Model Context Protocol Tool

Model Context Protocol (MCP) is a shift in how Sprinklr’s platform communicates with LLMs and external services. Inspired by modern LLM architectures like Anthropic's tool usage framework, MCP introduces a structured and configurable system for exposing external tools to models, enhancing flexibilit

Sprinklr Service

20.10

Updated Article

Knowledge Base Article

•

Advanced Tools

Macro Tool

The Macro Tool allows the AI Agent to execute predefined actions, automating tasks and streamlining workflows. Steps to Configure a Macro ToolFollow the steps below to configure the Update Properties Tool in AI Agent Studio:1. Access the Macro ToolNavigate to AI Agent Studio from the Sprinklr Launc

Sprinklr Service

20.10

Updated Article

Knowledge Base Article

•

Advanced Tools

Add a Text Processing Tool

The Text Processing Tool in Sprinklr AI Agent simplifies API responses by converting them into readable formats. It works with the API Tool to handle large datasets and allows custom formatting to match user needs.Key BenefitsImproved Readability: Converts complex API data into clear, easy-to-unders

Sprinklr Service

20.10

Updated Article

Knowledge Base Article

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