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Compose TikTok Pulse Ads

TikTok Pulse is a contextual targeting product that allows you to show ads after the hottest content at a fixed CPM. It is only available for Reach & Frequency ads. To help brands be on the pulse of entertainment and culture on TikTok, TikTok Pulse lets advertisers place their brand next to the

TikTok Pulse Ads

Knowledge Base Article

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TikTok Advanced Capabilities

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Create Pinterest Idea Ads in Sprinklr

Pinterest Idea Ads are immersive, multi-page formats that let advertisers bring their ideas to life through video and image content. These ads provide a creative canvas to inspire audiences and deliver the information they need to take action.Currently, you can create Idea Ads in Sprinklr by bo

Knowledge Base Article

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Boost Pinterest Posts

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Access Smart Theme Explorer (Navigation + Permissions)

There are two ways to access Smart Theme Explorer in the Sprinklr platform –Standard dashboardCustom reporting widgetStandard dashboardSmart Theme Explorer as a standard dashboard can be accessed from the Sprinklr launch pad. Click the New Tab icon. Under Sprinklr Insights, click Smart Theme Explore

Smart Theme Explorer Permissions

Access Smart Theme Explorer

Knowledge Base Article

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Getting Started with Smart Theme Explorer

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How to Import Ad Creatives in the Ads Creative Library

In the Ads Creative Library, you can bulk import the images and videos for Facebook and Twitter. You can upload the images and videos in a zip folder along with a spreadsheet comprising the media details such as the image name. This capability will help you save time from doing repetitive imports fo

Knowledge Base Article

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Create Ad Creatives in Bulk in Creative Library

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How to Manage Ad Creatives in the Ads Creative Library

In the Ads Creative Library, you can execute various actions on your desired Paid Assets such as Editing, Deleting, Cloning, etc. In this article, we will brief you about these actions and how you can use them on your ad creatives.To Manage Individual Ad CreativesClick the New Tab icon . Under the S

Knowledge Base Article

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Manage Creatives in Ads Creative Library

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Copy filled Message Brief from Parent post to Variant

This article elaborates on how to automate copying of briefs from parents posts to variants using rule engine. How does it work? Navigate to Rule Engine from the launchpad and start creating a Draft Rule. Define the Condition. Under “Conditions Applies To The properties of the Draft Messag

Knowledge Base Article

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Outbound Rules

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How to Navigate the Ads Creative Library

Leverage the Ads Creative Library to select from existing or create new ad creatives for your ad campaigns.The Ad Creatives repository within the Asset Manager houses all your existing and new assets used for advertising efforts and provides a unified view of your social media practice. In

Knowledge Base Article

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Ads Creative Library Screen Explained

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Supported Channels for Journey Facilitator

Modern customers interact with brands across multiple touchpoints, such as emails, SMS, chat, push notifications, in-app messages, social, messaging channels, etc. Here is a list of the channels that you can use on Sprinklr for Marketing Automation. Before You BeginTo use any of the supported channe

Channel

Journey Facilitator

Knowledge Base Article

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Supported Channels for Journey Facilitator

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Edit Journey Settings

The Journey Settings that you have enabled can be edited later. Whenever you want to modify the journey, try the following steps.To Edit the Journey SettingsClick the New Tab icon. Under Sprinklr Marketing, select the Marketing Section.Click on the Journey Facilitator under Publish.Hover over the Op

Edit Journey

Journey Facilitator

Knowledge Base Article

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Edit Journey Settings

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Using Case Description in Rules for New and Updated Cases

In Care Console, you can reference the Case Description system field in both Case Creation and Case Update rules within the Rule Engine. This enables you to copy the Case Description into custom fields. Once the Case Description value is copied into a custom field, you can use it in workflows or dis

Knowledge Base Article

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Case Third Pane

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How to Configure Smart Ad Rotation Strategy Groups

While creating a Strategy Group, you can configure Smart Ad Rotation for your ads. This allows you to run the best performing Ad Variants for the longest time. You can publish multiple Ad Variants for the same product promotion where you can see the best performing Ads in real-time and have more run

Knowledge Base Article

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Setting Up Smart Ad Rotation

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How to Use Fixed Time Intervals in Smart Ad Rotation Strategy Groups

Eliminate the daily, manual task of pausing/starting ad variants and save a lot of your time.You can manually set the time interval based on which you want to rotate your ads. Select the Frequency of Ad Rotation and the Number of Ads to be live simultaneously within each Ad Set. For every interval,

Knowledge Base Article

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Setting Up Smart Ad Rotation

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Create Template Messages for LINE

You can create Template Messages for your LINE accounts to streamline and enhance customer interactions. When agents or bots send a LINE template message, it is rendered by LINE and displayed to customers directly within the LINE app.Template MessagesLINE Template Messages are messages with predefin

Knowledge Base Article

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Create and Publish Messages

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Understanding Permissions for Automated Campaigns in Sprinklr Ads

OverviewAutomated Campaigns (AC) in Sprinklr streamline the process of creating, managing, and optimizing ads at scale by linking campaigns with feeds, dynamic templates, and approval workflows. To ensure the right level of access and control, Sprinklr provides a set of permissions that define what

Knowledge Base Article

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Automated Campaigns Overview

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Delete your Advocacy account in Sprinklr Extend app 

This article provides a step-by-step guide to deleting your Advocacy account in the Sprinklr Extend app. Steps to Delete your Advocacy account in the Sprinklr Extend app Click the Profile image in the top right corner.On the Profile page, scroll down to the Delete Account section.Click Delete Accoun

Advocacy - SES

Social - SES

Knowledge Base Article

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Setup Advocacy Account

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About Automated Bid Multipliers

IntroductionAutomated Bid Multiplier is a feature that helps you manage your advertising budgets more effectively by automatically adjusting your bids based on how different audience segments respond to your ads.​Why is it useful?Saves Time: Instead of manually checking reports and adjusting bids/mu

Knowledge Base Article

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Setting Up Smart Bidding

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About Day & Hour Bid Multipliers

While configuring Strategy Group Smart Bidding, you have the ability to configure Day and Hour Bid Multiplier. Configuring Smart Bidding Day and Hour Bid Multiplier will help you increase or decrease the bid values for a specific duration across the week.It will also help multiply your manual bids l

Knowledge Base Article

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Setting Up Smart Bidding

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About Brand Briefs

Brand Briefs are used to give the agency or internal creative team enough information so that they can develop a Brand concept. In this article, you will learn how to add Brand Briefs to a Brand.Attach a Brand Brief to a BrandClick the New Tab icon and select the Brands Product Module, under the Uni

brief templates

brand briefs

Knowledge Base Article

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Types of Brief Templates

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Smart Rules Video Overview

Learn about Smart Rules in Ads Manager that allow you to optimize your ads based on Listening Topics and Live Weather Insights. Smart Rules help to predefine the consumer-based content and activate the campaigns using Smart Rules when market trends are favorable.​

Knowledge Base Article

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Getting Started

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How to Bulk Import Ads for Analysis Purposes

Bulk Importing Ads is an efficient way to create multiple ads in the Ads Manager. This makes campaign launches faster by allowing you to effortlessly scale capabilities that would add value to the different stages of the Advertising workflow. In this article, we will guide you through the use case f

Knowledge Base Article

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Configuring Bulk Imports