Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (1.1K)

SH
Actions on a Dialogue Tree

Before You BeginLearn how to create a Dialogue Tree.OverviewA dialogue tree is a logical design for a conversational journey. It defines the sequence of a conversation with a virtual agent based on the questions the bot asks and the various replies a user provides. There are several actions that can

Service

Knowledge Base Article

 • 

Dialogue Trees - Overview

SH
Introduction to Audience Research

Learn how to use Audience Insights to unlock actionable audience insights to inform your target audience & create relevant content. Audience Insights provides you with the ability to create a holistic view of your audience.Discover: Deep-dive into your target audience by understanding their demo

Insights

Audience Research

Knowledge Base Article

 • 

Introduction to Audience Research

RS
Sprinklr Service: 19.8 Capabilities and Enhancements

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints.

18.5 Release

Sprinklr Service

marketing

Insights

+2

Knowledge Base Article

 • 

19.8 Release (Aug 23 - Sept 1, '24)

RS
Extensions Library

The Sprinklr Extensions Library is a centralized, searchable repository of pre-built external API integrations. These integrations, called templatized extensions, provide ready-to-use connectors for widely used platforms such as Salesforce, Zendesk, and ServiceNow, etc.By using the Extensions Librar

Sprinklr Integrations

Updated Article

26.4

Knowledge Base Article

 • 

Configure an Extension in Sprinklr

RS
FAQs

Sprinklr Copilot - Capabilities for InsightsWhat is the Sprinklr Copilot feature? Powered by generative AI technology, Sprinklr Copilot swiftly provides concise and insightful responses to your queries, sourcing relevant news, blogs, and social media content from platforms such as X, Facebook, Insta

Service

Knowledge Base Article

 • 

Sprinklr AI+

RS
How to Apply Compliance QA Checklist in Ads Manager

Eliminate the risk of off-brand advertising with an automated QA Checklist. ​The Campaign QA checklist plays a vital role in verifying key campaign specifics like goals, budgets, schedules, and ad formats. Automating this process boosts oversight and simplifies the approval of campaigns on diverse a

marketing

ADS_CHECKLIST_POPULAR

Knowledge Base Article

 • 

Ads Manager Application

SH
Smart Ad Rotation Strategy Group FAQs

How do I know which Ads will be tested first? Can I choose a specific ad to be tested first if I have 20 ads?Ads are sorted based on Name in Ascending order and picked accordingly for the first time when Ad Rotation is applied.What should I do If I want to push some ad in the queue to be activated?Y

marketing

Knowledge Base Article

 • 

Troubleshooting & FAQs

RS
Sprinklr Marketing: 19.8.1 Capabilities and Enhancements

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints. Here are the key features included in Sprinklr's latest release:Sprinklr MarketingSprinklr ServiceSprinklr Insi

marketing

Insights

social

Service

Knowledge Base Article

 • 

19.8.1 Patch (Oct 3-10, '24)

RS
Sprinklr Insights - Roles and Permissions

To ensure, users on the Sprinklr Platform are set up with appropriate access to Sprinklr Insights features. Right set of roles and permissions are needed to access Sprinklr Insights product suite. To learn how to add a user, follow the following article Add User and to learn more about adding a role

Insights

Knowledge Base Article

 • 

Roles & Permissions

RS
Sprinklr Social: 20.10 Release Notes

Sprinklr Social is a powerful platform for scaling social media efforts. It offers tools for publishing, engagement, reporting, and more across multiple channels. This release introduces new capabilities designed to elevate customer experiences at every touchpoint, delivering strong business impact.

marketing

Insights

social

Social RN 2025

+3

Knowledge Base Article

 • 

20.10 Release (26th Sep '25 Onwards)

SH
Adobe Analytics: Publishing and Reporting

Many customers use multiple data platforms to report on advertising data and gain insights. Sprinklr aims to provide a one-stop solution for all your data platforms in the form of integrations and so we bring to you the Adobe Omniture integration. This will allow you to fetch and analyze y

Integrations

Adobe Analytics

Knowledge Base Article

 • 

Adobe

RS
Publish a post using BlueSky

IntroductionBlueSky is a new social media platform similar to Twitter that enables users to connect more openly and decentralisedly. It empowers individuals to control their data and interact across various apps, facilitating easier sharing and communication without being locked into a single compan

social

Knowledge Base Article

 • 

BlueSky

SH
VKontakte as a Listening Source

By adding VKontakte as a Listening source, you can listen to and learn from VKontakte data in real-time. ​VKontakte (VK), aka "Russian Facebook", is Russia's largest social media platform. VKontakte attracted millions of users around the former Soviet countries, such as Kazakhstan, Be

Insights

Knowledge Base Article

 • 

Social Networks

SH
How is a story created?

Grouping of articles under a particular storyThe title and content of a news article are the two main entities that decide the story to which an article will be added. Thus, for every article entering the Sprinklr database, the title and content of the article are analyzed using our advanced AI algo

Insights

Knowledge Base Article

 • 

Media Stories

SH
Search by Image in Visual Insights

Search by Image enables you to search for specific images and gain greater visibility into customer response to your marketing, brand & communication activities.Business use casesIdentify images that gained the most engagements to optimize your campaign strategy. Compare performance of assets ag

Reverse Image Search

Insights

Visual Insights

Knowledge Base Article

 • 

Visual Topic Query Setup

RS
Widget Summarizer - Benchmarking

The Widget Summarizer is a one-click feature that automatically generates top insights directly from a widget. It simplifies the process of insight discovery and significantly reduces the time to insights.By analyzing data across various sources, the summarizer identifies and categorizes key themes

Insights

Knowledge Base Article

 • 

Sprinklr AI+

SH
Value Proposition for the Google Analytics 4 Ads Integration

​ChallengeSprinklr FeatureAdvantageIncreased ProductivityTime consuming and manual process for creating and tracking URLs.Web AnalyticsAutomated and hassle free workflow of creating and appending the required trackers to the Website URLsUnified ReportingSiloed Data of Google Analytics and Social Cha

marketing

Knowledge Base Article

 • 

Getting Started

RS
Configure Dialog Tree as a Task

Dialogue Tree as a Task enables you to design deterministic, branching conversational flows that are often required in compliance-mandated environments. Unlike free-flowing AI conversations, dialogue trees ensure predictable and controlled interactions.This task type provides direct access to key ca

26.1

Sprinklr Service

New Article

Knowledge Base Article

 • 

Tasks

SH
Video Call Analytics

OverviewVideo Call Analytics provides a comprehensive set of widgets and features designed to help businesses analyze and optimize video call interactions between agents and customers. It includes tools for reviewing call transcripts, tracking customer and agent timelines, and marking key moments li

Service

Knowledge Base Article

 • 

Additional Features

SH
Sprinklr Service: Patch Changes (18.8.1)

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

18.5 Release

Sprinklr Service

marketing

Insights

+2

Knowledge Base Article

 • 

v18.8.1 (September)