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Using the Advanced Publisher for Email Marketing

In this article, you will learn how to use Advanced Publisher for Email Marketing.How it worksNavigate to the Advanced Publisher.In the overview section, select Account Type as Email Marketing and then select desired Content Template. You can learn more about creating Content Templates for Email Mar

Advanced Publisher

marketing

Email Marketing

Knowledge Base Article

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Execute an Email Marketing Campaign

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Content Instructions in AI Agent

Content Instructions define how your AI Agent processes, interprets, and communicates using your training content. These instructions act as predefined rules that guide the agent’s tone, behavior, and response style when interacting with customers.By configuring Content Instructions, you can:Ensure

26.1

Sprinklr Service

New Article

Knowledge Base Article

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Knowledge Content

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Maximizing Social Media Success with Sprinklr: A Quick Guide for Brands

In the ever-evolving digital landscape, effectively managing social media is crucial for brands aiming to engage with customers, drive revenue, and track performance. Sprinklr, an AI-powered social publishing and engagement platform, offers a comprehensive solution to help brands deliver content, in

social

Social - SES

Reference Guides for Social - SES

Knowledge Base Article

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Reference Guide for Sprinklr Social

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Identify crisis events proactively with Smart Alerts

Never miss out on critical trends in your business and get alerted in real time.Powered by Sprinklr Intuition, Smart Alerts analyze conversations around your brand and alert your team when anomalies are detected on metrics of your choice. Based on historical data, the algorithm recognizes trends in

Identify Crisis Events

Insights

Smart Alerts

Knowledge Base Article

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Introduction to Smart Alerts

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Understanding the Trends: Content Strategy

Struggling to understand the Trend widgets? Don’t worry!   Content Strategy  ⬆ Post Volume Trend, ⬇ Post Average Engagement Trend -> Possibility of Content Overload Seeing a significant increase in post volume while observing a decrease in average engagement might indicate content overload. You m

Insights

Knowledge Base Article

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Benchmarking Dashboards

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Add Content Sources - Documents

Enhance your AI Agent’s capabilities by adding content sources. Uploading documents allows the AI Agent to reference them and provide accurate answers to user queries. Before you begin, review the setup process for creating an AI Agent.When to use documentsUse the Documents content source when your

Knowledge Base Article

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Knowledge Content

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Curate and Tag Additional Content (Owned Content)

To curate additional content for your Gallery, you have the option to create more dashboards and columns, as well as the additional tagging of content.

experience:space

Display - SES

article:howto

release:N-A

+5

Knowledge Base Article

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Gallery

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Campaign - Content Strategy Tab

About the Content Strategy TabYou can view the Content Strategy associated with the Campaign, from the Campaign details window.The Content Strategy tab of a Campaign compiles and organizes the Messages and Assets that make up a campaign’s content strategy in one comprehensive overview. Here, you can

campaign management

marketing

Content Strategy Tab

Knowledge Base Article

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Introduction

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Curate and Tag Additional Content (Earned Content)

OverviewTo curate additional content for your Gallery, you have the option to create more dashboards and columns based on listening topics, as well as the additional tagging of content.

experience:space

Display - SES

article:howto

release:N-A

+5

Knowledge Base Article

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Gallery

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User Generated Content Asset Status

User Generated Content Asset Options are actions available on individual assets. These options allow you to perform actions like publishing content, removing content, adding internal comments, and more. Navigate to UGC Assets Click the New Tab icon  and select User Generat

experience:space

UGC

article:howto

release:N-A

+8

Knowledge Base Article

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UGC Assets

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Moving Posts from a Content List

OverviewSprinklr’s Rule Engine allows you to automatically move content from one content list to another in bulk. This article will guide you through the process step by step.​Steps to Move Posts from a Content List​Step 1: Create a Rule Go to Sprinklr Social > Manage Rules. In the Rule Engine, s

Advocacy - SES

social

New Article

Social - SES

Knowledge Base Article

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Content Management (Advocacy)

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User Generated Content Asset Macros

Macros are used to execute multiple actions on an entity with a single click. Macros can be used to make multiple changes to entities at once, creating efficiencies in your workflows.You can apply User Generated Content Asset macros to assets to take multiple actions on a UGC asset the same way you

social

Knowledge Base Article

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Asset classes with macros

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Automatically Move Approved UGC Assets to Digital Asset Manager

Sprinklr will automatically move approved UGC assets to the Digital Asset Manager, where it can be used for future publishing needs as an earned asset. Also, the Custom Fields of an approved UGC Asset will be automatically copied to the Asset within the Asset Manager. This feature allows you to

experience:space

social

product:marketing

Social - SES

+9

Knowledge Base Article

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UGC Assets

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User Generated Content Asset Macros

Overview Macros are used to execute multiple actions on an entity with a single click. Macros can be used to make multiple changes to entities at once, creating efficiencies in your workflows. You can apply User Generated Content Asset macros to assets to take multiple actions on a UGC asset

experience:space

article:howto

release:N-A

social

+5

Knowledge Base Article

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UGC Assets

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Sort Content in Production Dashboard

In this article you will learn how content can be sorted according to different properties in List and Kanban view of the Production DashboardHow it worksNavigate to the Production DashboardsFrom the Dashboard Bar of the Production Dashboards window, click Sort By.Select the desired dimension from t

marketing

Sort Grouping Dimensions

Manage Production Dashboards

Production Dashboard

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Knowledge Base Article

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Production Dashboard Actions

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Track Content Engagement

This reporting category shows the engagement happening on the content on the Advocacy site, including UGC and Display Content. How to configure Content Engagement widgets Use the Data Source as DAM and apply a filter on Account as Advocacy to get UGC related data like this. You can also add the dime

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Analytics/Reporting (Advocacy)

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What is Editorial Calendar?

Editorial calendar in Sprinklr is a tool for planning, organizing, and scheduling content for social media and other digital channels. The calendar provides a visual representation of when and where content will be published, and helps ensure that it is consistent, relevant, and aligned with busines

Editorial Calendar

marketing

Knowledge Base Article

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What is Editorial Calendar?

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NSFW Content Blurring in Sprinklr Social

OverviewSprinklr uses advanced machine learning models to detect and manage NSFW, triggering, and objectionable content across data ingested from multiple sources. Given the wide range of incoming social media streams, there is always a possibility of sensitive content appearing in the feed. To addr

content blurring

Engagement - SES

NSFW blurring

Sprinklr Social

+3

Knowledge Base Article

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Other engagement capabilities

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Add Content from the Editorial Calendar

The Editorial Calendar gives your team insight into content strategy and allows them to collaborate efficiently, equipped with the right information. It also allows you to add Events, Sub-Campaigns, Campaigns, Messages, Message Ideas, Paid Initiatives & Ad Creatives. To Create Content in Editori

Editorial Calendar

marketing

Knowledge Base Article

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Content Creation

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Publish to Yammer Group

Yammer is a collaboration tool that helps you connect internally across the company. Sprinklr helps to manage all your conversations and share alerts directly via Sprinklr​Publish to YammerGroupYou can use the key publishing capabilities in Sprinklr to enhance the content you publish to Yammer. This

Engagement

capabilities

social

yammerr

+2

Knowledge Base Article

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Yammer