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Add Support for Google Vertex

Within the “Providers and Models Settings” section, you can integrate and manage Google Vertex using two primary methods: By Sprinklr's provided keys By Own Keys Note: Fine-tuning for Vertex Models in AI+ Studio is currently unavailable.Below is a detailed guide on how to set up and utilize Vertex t

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Add Support for Google Vertex

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Create and Manage Facebook Product Catalogs

Create catalogs to display information about your products and make it easy for the users to understand your products and services.A catalog is a container that holds information about the items that you want to advertise or sell. You can create catalogs for different types of inventory, such as hot

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Advanced Use Cases

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What is a discovery run?

OverviewThe Discovery Run module by Sprinklr automates the extraction of frequently used conversational intents, making it an invaluable tool for brands on their Conversational AI journey. By analyzing customer utterances, the module reduces the time and effort required to develop a virtual assistan

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Discovery Runs

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Flutter - v12.1.2

This article walks you through the step-by-step process of integrating Sprinklr Messenger (Live Chat) with your mobile app.​Note: Before you begin, note the following requirements:Sprinklr Messenger for Android supports minimum API 24.Sprinklr Messenger for Android supports compileSdkVersion and tar

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Older Versions

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Summary Table widget

The Summary Table is a data visualization widget that displays data in a table format and allows users to compare and analyze trends over time quickly. One of the key features of the Summary Table widget is that it automatically displays reporting data for the previous period, allowing users to see

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Summary Table widget

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Types of Widgets

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Bulk Actions in Storyboards/Presentations

OverviewManaging large volumes of storyboards and presentations was previously a time-consuming task, as you had to perform repetitive manual actions—such as tagging, deleting, or publishing—on each item individually. This inefficiency significantly slowed down your workflow and added unnecessary fr

Display - SES

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Display

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Refining Surveys Using Survey Abandonment Report

The Survey Abandonment Report provides data on when and why respondents leave a survey before completing it. By monitoring abandonment rates at the question and page level, survey creators can identify challenging sections, understand issues with the survey experience, and develop effective solution

Sprinklr Insights

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Survey Refining

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Read Email Headers

Email capability includes an advanced capability that allows email header metadata to be fully read, parsed, and used throughout routing and case-handling workflows. This strengthens email-based automations by giving access to detailed information that was previously unavailable during ingestion.Whe

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Read Email Headers

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Sprinklr Copilot for Guided Workflow Summaries

AI+ workflow summarisation enables administrators to automatically generate concise, standardised descriptions for guided workflows using AI. This capability analyses existing workflow metadata and structure to create a short summary that can be reviewed and applied directly to the Description field

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Guided Workflows UI Capabilities

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Sprinklr Copilot for Social - Creative Insights

OverviewCreative Insights enables social media teams to move past basic metrics and uncover the reasons behind content performance. By examining creative factors such as tone, theme, product emphasis, and visual style, Sprinklr Copilot for Social reveals what genuinely connects with your audience.Th

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Social Copilot

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Dual Axis Multiple Metrics widget

The Dual Axis Multiple Metrics widget, similar to the Dual Axis widget, is a type of graph that displays two or more (up to 4) sets of data on the same plot, with each set of data having its own Y-Axis. This allows you to compare two different types of data that have different units of measurement,

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Dual Axis Multiple Metrics Widget

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Types of Widgets

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Data Ingestion Using FTP Connector

Data ingestion using SFTP involves the process of transferring data files from external sources, such as remote servers, to a designated location within Sprinklr’s infrastructure. This approach allows seamless and automated collection of data from various sources into a centralized data repository,

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Connectors in Data Collection

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How to Take Actions based on AI Creative Insights using Rules

Users can now pause ads containing unenriched creative that is not brand-compliant using the Rule Engine. This feature utilizes a new field called 'Enrichment Status', which includes two parameters at the ad variant level: Creative Insights: Logo PresentCreative Insights: Brand PresentThe

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AI-Powered Creative Insights

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Advanced Use Cases

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Configuring Grounding in FAQ+

In this article, we will explore how you can configure grounding to ensure that the LLM’s responses are based on the knowledge content provided. Note: Grounding reduces, but does not complete eliminate the risk of hallucinations.Brands will lost the ability to do small talk with FAQ+The solution pre

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Setting up FAQ+ bot

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Create Listening Themes

There are two ways to create a Listening Theme – Create a new Listening theme from the Theme builderAdd a pre-built theme from the Theme LibraryAdding a Theme from the Theme Library will save a lot of time and effort in creating a new Listening theme from scratch. It contains 5000+ readily available

Listening Themes

Create Theme

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Theme Creation & Setup

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Configure File Operations Node in AI Deployment Pipelines 

The File Operations Node introduces a standardized way to manage files within AI+ Studio pipelines. It enables you to: Upload static files directly into the pipeline for consistent and reusable inputs. Convert existing variables such as text, URLs, B

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Use-Case Deployments

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View Sprinklr Link in Bio Performance in Distributed

This article provides you with the steps to view Sprinklr Link in Bio performance.Steps to view Sprinklr Link in Bio performanceLog in to the Distributed environment.In the Sprinklr Link in Bio window, hover over the Options icon and select View Sprinklr Link in Bio-Performance from the drop-down op

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Link in Bio

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Link in Bio Performance in Distributed

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Engagement (Distributed User)

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Use Cases of WhatsApp Flows

Note: Before you begin, familarize yourself with a general idea of WhatsApp Flows found here WhatsApp Flows have diverse applications across industries such as retail, e-commerce, services, finance, and ed-tech, spanning the entire customer journey. This versatility offers brands the opportunity to

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WhatsApp Flows

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Update user properties seamlessly using Macros

You have the ability to create macros for the new asset type “Users”. Additionally, you will be able to set/unset user properties in bulk in the user settings window using macros. Other bulk actions include the addition of static user groups, activating/deactivating users, setting user persona, enab

bulk uploads users to multiple clients

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Macros

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How to Install & Setup the Adobe Ads Integration (OAuth Method)

​Adobe Analytics setup is a straight forward process and it can be done by anyone who has admin access to the Adobe Analytics account Please follow the below steps and prepare all the metrics,dimensions and identify the unique identifiers to have a seamless experience during the configuration.Before

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Setting Up Adobe Analytics