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Group content in a Production Dashboard

In this article, you will learn how you can use the group-by feature to get a group-wise nested view of the dashboard.Group-By in the List ViewFrom the Dashboard Bar of the Production Dashboards window, click the Group By icon. On the Group By pop-up window, select the desired dimension from the dro

marketing

Manage Production Dashboards

Production Dashboard

Group By

Knowledge Base Article

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Production Dashboard Actions

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Set Up LinkedIn Ads Conversion Pixels

A conversion-tracking pixel is a small piece of code that lets you keep track of conversions, such as purchases and sign-ups, on your website. Conversion Pixels allow you to see how your ads led to valuable actions on your website, including content downloads, sign-ups, purchases, and more

marketing

Knowledge Base Article

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Apply Tracking Parameters

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Threads Account Based Listening

Threads account-based listening helps in real-time reporting of Threads content as well as posts where the brand is referenced by the audience.This feature enables fetching of owned Threads content into Listening through Account-Based Topics for authenticated accounts.Business Use CasesMonitor owned

Sprinklr Insights

26.1

Insights

New Article

Knowledge Base Article

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Threads

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Correlation-Based Performance Insights in Copilot

OverviewMarketers often notice sudden performance spikes or drops but struggle to understand why they happened. Traditional dashboards highlight what changed, but they rarely explain the underlying drivers. As a result, teams must manually investigate budgets, creatives, audiences, and delivery chan

Knowledge Base Article

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Sprinklr Copilot for Marketing: Ads Reporting

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Generate and Edit Images with Sprinklr AI+

OverviewWith Sprinklr AI+, you can do more than just generate unique images for your posts — you can also enhance and customize them using the AI-powered Image Editor. The Media Uploader lets you create AI-generated images from text prompts or reference visuals, which you can then refine manually or

marketing

social

Sprinklr AI+ - SES

Social - SES

Knowledge Base Article

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Sprinklr AI+

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Advertise with Snapchat AR Lens

AR Lens will bring a new way for advertisers to storytell and showcase products to consumers.​​Through Snapchat Ads in Sprinklr, you can advertise to an audience of 186 million daily active Snapchatters (https://forbusiness.snapchat.com/), allowing your brand to reach a highly engaged and active aud

marketing

Knowledge Base Article

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Compose Snapchat Ads

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Ad Comment Moderation for X

Learn about the new Twitter comment moderation capabilities in Sprinklr and how you can use them to monitor and manage all comments and replies within Sprinklr.What Comments can we get?What actions can we take?NotesThe table below provides you with information about the types of comments that can be

marketing

Twitter

Ad Comment Moderation

Advertising

Knowledge Base Article

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Twitter

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Reply to messages from Viber using engagement columns

Sprinklr supports a number of publishing and engagement features for Viber once you've linked your Viber account through Sprinklr. In this guide we'll walk through how to respond to Viber Direct Messages in Sprinklr.Before You BeginEnsure that you've first linked your Viber account in

experience:space

article:howto

release:N-A

social

Knowledge Base Article

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Engage, publish and report on Viber

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What is Location Insights?

Sprinklr's Location Insights helps you understand how customers feel when they interact with a brand/service by capturing customer experience data at the point of occurrence. Sprinklr’s industry-leading artificial intelligence (AI) and natural language processing (NLP) models convert that data

Insights

Knowledge Base Article

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What is Location Insights?

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Survey Analytics Overview

The Analytics Module provides a robust set of tools designed to analyze survey data across various use cases and organizational hierarchies. It includes:Standard Analytics Feed: An auto-generated report offering quick survey insights, powered by AI for hypothesis validation and text analytics.Custom

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

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Survey Analytics Overview

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Export MetaData Report

The Export MetaData Report shows detailed information about the Scheduled Exports that are run from the system. It provides details, including the type of export, export file, export URL, the date and time when it was triggered, the details of the agent who triggered it, and more. The Export MetaDat

Service

Knowledge Base Article

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Detailed Report Glossary

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Agent Current Attributes Reporting

The Agent Current Attributes report provides a detailed overview of all User/Agent attributes within the Sprinklr System. This encompases details including - User System Properties, User Custom Fields, Routing Skills-Proficiencies and other Routing Settings.The Agent Current Attributes report belong

Service

Knowledge Base Article

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Detailed Report Glossary

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Configure Tools in Agent Copilot

Tools are reusable micro-actions that power your Copilot's capabilities. Each tool can be used independently or combined within tasks to create complex workflows. Steps to Configure Tools in Agent CopilotFollow these steps to configure Tools in Agent Copilot:1. Access Tools Record ManagerFollow thes

Sprinklr Service

New Article

20.10

Knowledge Base Article

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Configure Tools

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Add/Edit a YouTube account

Leverage your YouTube account to schedule and publish content, engage with your audience, and view YouTube analytics. Here, we have listed the steps to add/edit a YouTube account in Sprinklr.To learn about all the reasons why your brand should make a social media presence on YouTube, see Why is You

social

Knowledge Base Article

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Getting started

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Create Reporting Alerts

Sprinklr's Alert Manager allows you to create Smart Alerts and Custom Volumetric Alerts.Smart Alerts: Smart Alerts leverage artificial intelligence to analyze brand conversations and alert your team when changes are detected in mentions, engagement, and other action-worthy trends from your audi

social

Reporting - SES

Social - SES

Knowledge Base Article

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Alerts

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Slider

The Slider Question is an interactive and visually engaging survey question type that lets you collect quantitative feedback by allowing respondents to select a value from a predefined range using a slider. It’s ideal for measuring things like satisfaction, likelihood, or intensity in a clear and in

Sprinklr Insights

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Insights

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Knowledge Base Article

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Survey Questions

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View paid and owned content in Editorial Calendar

Unified Campaign Planning: Organic Campaign & Paid InitiativesView your paid and organic campaigns in one place within Sprinklr. Enable Campaigns & Paid Initiatives as the visible content type to have a unified view.​You can utilize the standard editorial calendar board named “ Unified Campa

Editorial Calendar

marketing

Unified Calendar

Knowledge Base Article

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Paid Content

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How to Track Approvals & Rejections in Ads Reporting

Build dashboards to track approvals and rejections based on different performance indices.​Advertising approval frameworks are important to avert any exposure to risk for brands across communication cycles. Hence, tracking the volume of approvals and rejections becomes a KPI metric of governance and

marketing

Approval Workflow

Advertising

Governance, Securities and Admin Capabilities

Knowledge Base Article

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Advanced Use Cases

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Rule Validation

Sprinklr's Rule Engine uses validation checks to help make sure that the Rules you create will work as expected. Validation checks in the Rule Engine ensure that Rules are viable and that Rules are not created with errors that can prevent the Rule from working.Below, we'll cover the valida

rule validation

core

automation

social

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Knowledge Base Article

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Introduction to Rule engine

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Compare Voice of Fan

Effective customer satisfaction monitoring is essential for the growth and development of any organization. Gathering customer opinions and feedback can help you identify pain points and develop strategies for improvement. Using the Compare Voice of Fan standard dashboard, you can find key insights

Insights

Compare Voice of Fan

Knowledge Base Article

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Standard Dashboards in Benchmarking