Unleash a new era of customer service with Modern Care Lite

You’ve been looking for a way to work smarter, not harder. You’ve found it. Sprinklr Modern Care Lite is a disruptive, out-of-the-box, enterprise-grade customer support solution. You can get started in under 10 minutes and provide support to your customers on more than 15 channels.

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Sprinklr is trusted by the world's biggest brands
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Reduce the volume of your future tickets

Support your customers on 15+ channels and uncover relevant AI-led insights to reduce your ticket volume. Add new channels with one click and extend your support to all the modern channels your customers love.

Delight your customers with high-deflection self-serve

Empower your customers with high-deflection self-service tools like AI chatbots, communities, and interactive Q&As. Use Sprinklr's advanced AI to understand your customer’s intent precisely and answer questions with speed.

Automate 4x more manual tasks

Multiply your agents’ productivity with guided workflows that empower agents to solve queries with minimal training. Our advanced AI engine automates routing and provides real-time performance insights.

Deliver consistent support across 15+ channels — email, voice, social, traditional, and review platforms.

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Start adding channels, solving cases, and generating insights instantly. Your agents can switch between channels effortlessly while providing a smooth experience to your customers.

Empower your agents to be more productive.

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Empower your agents and boost productivity with rich customer data — like built-in case information, CRM details, and journey insights — that improves customer experiences.

Enable your customers to help themselves.

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Route your customers to self-serve tools like chatbots and knowledge base so they can self-seek resolutions quickly instead of waiting on hold to talk to a live agent.

Connect Modern Care Lite with solutions you already use

Get a 360-degree view of your customers by integrating Sprinklr with popular sales, marketing, and automation tools.

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Try Modern Care Lite for free — and then extend your contact center’s capabilities even further.

You can deliver faster support and better customer experiences today for 30 days with a free trial of Modern Care Lite, but don’t stop there. After your trial ends, you can keep your access to Sprinklr Modern Care Lite's premium features with a subscription.


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