START FREE TRIAL
Login

MODERN CARE LITE

Unleash a new era of customer service with Modern Care Lite

You’ve been looking for a way to work smarter, not harder. You’ve found it. Sprinklr Modern Care Lite is a disruptive, out-of-the-box, enterprise-grade customer support solution. You can get started in under 10 minutes and provide support to your customers on more than 15 channels.

Care - Care lite - hero image
Sprinklr is trusted by the world's biggest brands
Cisco
Samsung
Black and white AAA logo
Black and white Hyatt logo
Black and white Mobily logo
Reduce the volume of your future tickets

Support your customers on 15+ channels and uncover relevant AI-led insights to reduce your ticket volume. Add new channels with one click and extend your support to all the modern channels your customers love.

Delight your customers with high-deflection self-serve

Empower your customers with high-deflection self-service tools like AI chatbots, communities, and interactive Q&As. Use Sprinklr's advanced AI to understand your customer’s intent precisely and answer questions with speed.

Automate 4x more manual tasks

Multiply your agents’ productivity with guided workflows that empower agents to solve queries with minimal training. Our advanced AI engine automates routing and provides real-time performance insights.

Deliver consistent support across 15+ channels — email, voice, social, traditional, and review platforms.

Care lite - blade-4 img-1

Start adding channels, solving cases, and generating insights instantly. Your agents can switch between channels effortlessly while providing a smooth experience to your customers.

Empower your agents to be more productive.

care lite - blade-4 img-2

Empower your agents and boost productivity with rich customer data — like built-in case information, CRM details, and journey insights — that improves customer experiences.

Enable your customers to help themselves.

Feature - Care - care lite - Accordion Left - Enable your customers to help themselves

Route your customers to self-serve tools like chatbots and knowledge base so they can self-seek resolutions quickly instead of waiting on hold to talk to a live agent.

Connect Modern Care Lite with solutions you already use

Get a 360-degree view of your customers by integrating Sprinklr with popular sales, marketing, and automation tools.

App Integration V3 gif

Try Modern Care Lite for free — and then extend your contact center’s capabilities even further.

You can deliver faster support and better customer experiences today for 30 days with a free trial of Modern Care Lite, but don’t stop there. After your trial ends, you can keep your access to Sprinklr Modern Care Lite's premium features with a subscription.

Products

Modern CareModern ResearchModern Marketing & AdvertisingSocial Engagement & SalesUnified-CXM PlatformEducation ExperiencePublic Sector Solutions

Services

Our ServicesTrainingPartnersAgencyDeveloper Portal
PrivacyCookie PreferencesModern Slavery StatementIndex EgalitéTerms