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Global gaming and entertainment company cuts costs and boosts productivity

Digital arm of leading global entertainment provider
Company Size
United States
Featured Product
minutes saved per person per day by optimizing campaigns
minutes saved per person per day with unified reporting
boost in spend volume with automated rules

The Challenge

The digital arm of one of the world's leading online gaming and entertainment providers needed a technology solution to manage paid ad campaigns that target millions of players all over the world.

It had been using a channel-specific social advertising tool that forced them to rely on manual processes and siloed reporting. It facilitated campaigns on X, formerly Twitter and Facebook, but all other campaigns had to be managed natively. Reporting was done manually by combining internal player data with exported data from the tool. The company wanted a solution with automated campaign workflows and reporting, so that teams could collaborate seamlessly and easily measure campaign performance.

The Solution

While the team was simply looking for an alternative ad management tool, Sprinklr Marketing solved for larger challenges they had scaling workflows and collaboration.

The Outcome

Automated workflows and processes combined with ease of collaboration enable the team to advertise more strategically.

Eliminating manual intervention where possible and ensuring everyone has access to the same data reported in the same way means less time is spent on rote tasks and more time is spent analyzing and optimizing campaign performance. Since implementing Sprinklr, the team estimates it saves up to 20 minutes a day per person when it comes to optimizing campaigns and at least 10 minutes a day per person with unified reporting. With a clear view into campaign performance, they use automated rules to boost ad spend by 10 percent during high-performing periods, like weekends.