Sprinklr Products Rebranding
In accordance with broader business goals, we’ve rebranded our products, as mentioned below:
Users will see these new names in the product menu in the upcoming few weeks.
In line with these changes, Modern Success will also change to Sprinklr Success.
Sprinklr Service
Promote a self-service-first strategy with Knowledge Base and Guided Workflows.
Our SEO-optimised Knowledge Base makes it easier than ever for customers to find the answers they need on their own without costly, time-consuming manual intervention – while AI-powered Smart Comprehend analyses agents’ conversations with customers and automatically presents articles that can help them speed resolutions.
Sprinklr Service
Promote a self-service-first strategy with Knowledge Base and Guided Workflows.
Our SEO-optimised Knowledge Base makes it easier than ever for customers to find the answers they need on their own without costly, time-consuming manual intervention – while AI-powered Smart Comprehend analyses agents’ conversations with customers and automatically presents articles that can help them speed resolutions.
Sprinklr Service
Promote a self-service-first strategy with Knowledge Base and Guided Workflows.
Our SEO-optimised Knowledge Base makes it easier than ever for customers to find the answers they need on their own without costly, time-consuming manual intervention – while AI-powered Smart Comprehend analyses agents’ conversations with customers and automatically presents articles that can help them speed resolutions.
Sprinklr Service
Promote a self-service-first strategy with Knowledge Base and Guided Workflows.
With this upgrade, users who have access to Rights Manager on Facebook and YouTube can apply monetization policy while publishing original video content from Sprinklr. This includes an option to define availability of video content across geographies and configure workflows in case matching content is published by other users / accounts on these social media platforms. For YouTube, users can also configure ad settings and placement of ads.
Sprinklr Service
Promote a self-service-first strategy with Knowledge Base and Guided Workflows.
With the Integration Studio Persona App (beta), explore, set up and manage all integrations, APIs and other extensibility products from a single place.
Sprinklr Service
Promote a self-service-first strategy with Knowledge Base and Guided Workflows.
With the Care Command Center now supporting new CCaaS data sources like voice analytics, empower your teams with deeper KPI reporting. Enhancements to visualization controls have been introduced to ensure promptness and conciseness of real-time monitoring.
Security Updates
Maintain the trust and confidence of your customers and stakeholders with newly added security and privacy measures.
Our engineering teams recently implemented additional safeguards to Sprinklr’s reporting export functionality to enhance the security and privacy for you and your customers.
