SPRINKLR VOICE + AMAZON CONNECT

Improve customer experiences across 30+ channels with Sprinklr Voice and Amazon Connect.

Your customers expect responses in under five minutes — no matter what channel they’re on. Can your contact center keep up? 

Sprinklr Voice and Amazon Connect have come together to give your agents a seamless 360-degree view of conversations across 30+ internal, voice, digital, and social channels. Rapid onboarding makes it easy to deploy new channels when you need them, and by automating communication with chatbots, voice bots, IVR deflection, and conversational AI — all from a single, unified platform — you can reduce costs and improve response times by empowering agents to resolve customer issues quickly, wherever they arise.