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Local Social Platform

​​Increase lead conversion rates up to 2x with scalable, on-brand campaigns for local teams.

Your customers expect consistent, authentic experiences — everywhere. For teams managing these interactions across multiple locations, staying on-brand across 30+ social and digital channels can be a challenge. Sprinklr Distributed Local Social helps brands personalize customer experiences at scale by powering collaboration between your corporate team and the edge of your organization with integrated listening and unified insights. 

77%

of multi-location marketers say executing scalable, localized digital programs is a challenge.

Forrester 2020

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Sprinklr is trusted by the world's biggest brands
Marriot
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Hibbett Sporting Goods
Jumbo Supermarkten
Orange
Turn social into a revenue driver.

Make sure location managers never miss an opportunity to amplify your brand voice and proactively engage with leads by capitalizing on integrated listening across 30+ social and messaging channels.

Activate locations as a channel — quickly and cost-effectively.

Tools that fuel personalization at scale cut marketing and sales costs by up to 20%. Use Sprinklr Distributed Local Social’s AI-driven insights to identify top-performing content — and drive efficient content planning and collaboration between central and local teams.

Protect your brand’s reputation at the local level.

Harness the world’s only unified customer experience management (Unified-CXM) platform — with flexible compliance, customizable permissions, and proactive crisis management — to keep all of your messaging on-brand, no matter where it comes from.

How can you help local teams deliver on-brand customer experiences?

In their search for local, relevant information, customers are migrating to digital and social channels. This can present a challenge for distributed teams that need to deliver personalized experiences — while still keeping all messaging, from all sources, on-brand. In fact, 77% of multi-location marketers identify scalable, localized programs as a pain point.

A unified digital marketing platform can help brands tackle this challenge by driving collaboration between central and local teams across 30+ modern channels. How? By giving distributed teams access to dynamic asset templates, integrated listening, and unified insights that enable them to scale and localize content marketing experiences, while also mitigating risk and reducing costs.

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Provide personal, on-brand experiences across all locations with Sprinklr Distributed Local Social.

Connect with our experts to discuss your goals and use cases, including:

How to save time and money by scaling marketing strategy across the edge of your organization through a unified platform.

How to boost customer loyalty and local engagement by personalizing customer experiences on 30+ digital channels.

How to ensure your local content is best-in-class, consistent, and always on-brand.

91% of consumers look for personalized messages and offers. Help local teams deliver.

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Engage with your customers on the channels they already use and love — and unify interactions across all touchpoints to deliver great customer experiences at every turn.

Personalize at scale — and decrease marketing and sales costs by 10–20%.

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Get a holistic view of customer conversations and experience data across channels.

Scaling brand content is a challenge for 31% of marketing leaders. We make it simple.

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Track important KPIs and metrics for all of your campaigns — and leverage integrated listening to stay on top of customer sentiment, issues, and potential crises in real time.

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How the global hospitality leader built customer loyalty across 1,000+ global properties.

Helped 700+ staffers engage local customers from one unified platform.

Sprinklr’s localized digital marketing enabled local teams to authentically engage with customers — while ensuring that all messaging met Hyatt’s brand standards.

Monitored COVID-19 trends to innovate ahead of changing hospitality needs.

During the pandemic, Hyatt was able to effectively follow and track trends related to travel concerns and manage conversations with customers regarding reservation changes.

Improved care response time 34% while increasing CSAT.

Sprinklr’s unified platform allowed employees to continuously monitor all brand conversations and meet customers 1:1 on their channel of choice.

Sprinklr named a Leader in The Forrester Wave™: Sales Social Engagement Solutions, Q1 2021

Forrester evaluated the eight most significant providers of sales social engagement solutions and concluded that AI-enabled personalization, seller orientation, and a unified platform approach were the key differentiators.

Sprinklr received the highest possible scores for 28 of the criteria. Get the full report to see how we stack up against the top vendors.

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Social Engagement & Sales is one of G2’s Top 50 Products for Marketers

Sprinklr was named one of the top 50 products for marketers in G2’s Best Software Awards 2021.

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Sprinklr Named Leader in The Forrester Wave™ – Social Suites, Q3 2021

Forrester evaluated the 9 providers that matter most in social suites — and Sprinklr was recognized as a Leader, with the highest possible scores for 23 of the criteria.

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It's time to discover how a unified strategy can help you make customers happier.

Contact us today, and we'll create a customized proposal that addresses your unique business needs.

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