The hash is a Hash-based Message Authentication Code (HMAC). Sprinklr uses the SHA 256 hash function to generate HMAC.

Let’s take an example of the following user: 

user: {     userId: '12345',     firstName: 'John',     lastName: 'Doe',     phoneNo: '9876543210',     email: 'John.Doe@example.com',     profileImageUrl: 'https://example.com/profilePic.jpg',     hash: 'f30c3b0835ecd378a134c74bce8cea866df8c5b6e12a8c219c9bb288f7270e22'   } ​

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Follow these steps to generate a hash for the example user:

1. Concatenate specific user details in the following order, separating each with an underscore (_) to create a string:

userId_firstName_lastName_profileImageUrl_phoneNo_email 

For example, the resulting string to generate the hash would be:

12345_John_Doe_https://example.com/profilePic.jpg_9876543210_John.Doe@example.com 

2. Pass the string and API key provided by Sprinklr to the following JavaScript function:

import crypto from 'crypto-js';  const getHMACHash = (message, key) => crypto.HmacSHA256(message, key).toString();  //API Key will be provided by Sprinklr

Sample code to generate HMAC is mentioned in Sample code for hash generation.

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