Install Live Chat Messenger and Peer Dependencies

Updated 

To integrate Sprinklr Live Chat Messenger into your project, you must install the Live Chat SDK along with its necessary peer dependencies. This section provides a step-by-step guide to install Live Chat Messenger and its necessary dependencies. 

Prerequisite 

Before you begin with the installation, ensure that the following prerequisite is met: 

Configure Sprinklr Messenger Registry

Sprinklr Live Chat Messenger is a restricted package. Therefore, you need to configure the following registry in .npmrc for Sprinklr scoped packages: 

@sprinklrjs:registry=https://prod-nexus-external.sprinklr.com/nexus/repository/npm/   

always-auth=true   

_auth=<SPR_REGISTRY_AUTH_TOKEN>

 

Note:  <SPR_REGISTRY_AUTH_TOKEN> is the registry token provided by Sprinklr. To get the registry token, raise a support ticket at tickets@sprinklr.com

Install Sprinklr Messenger

Note: The Live Chat package name has been updated from @sprinklr/chat-native-client to @sprinklrjs/chat-native-client.

Install the Sprinklr Messenger in your project using your preferred package manager, as shown in the following commands: 

Using yarn

yarn add @sprinklrjs/chat-native-client@11.0.0 

Using npm

npm install --save @sprinklrjs/chat-native-client@11.0.0 

Install Sprinklr Messenger Peer Dependencies

Sprinklr Live Chat Messenger supports the peer dependencies listed in the Supported Peer Dependencies table. You can install these dependencies as part of the Sprinklr Messenger installation.

In addition to installing these dependencies, they also need to be linked natively. To properly link them, refer to their official documentation. Additionally, verify that you have all the required dependencies and that their versions meet the specified threshold in the Supported Versions column of the Supported Peer Dependencies table.

If you need to use an alternative to a specific dependency or implement a custom solution, refer to the Customize Peer Dependencies section for guidance.

Supported Peer Dependencies

The following sections provide an overview of the supported peer dependencies and their respective details:

State Management

Peer Dependency

Description

Supported Versions

JavaScript library for predictable and maintainable global state management

4.0.0 or later

Facilitates the connection between React components and the Redux store

8.0.0 or later

Handles side effects in Redux applications, such as data data fetching and impure things like accessing the browser cache

1.0.1 or later

A library for creating memorized "selector" functions

React Native UI Components

Peer Dependency

Description

Supported Versions

Core library for building cross-platform mobile applications using React

0.70.0 or later

JavaScript library for building UIs, base for React Native

18.2.0 or later

A customizable chat UI library for React Native

Allows rendering of HTML content within a React Native app

Provides SVG support in React Native applications

A library for using vector icons in React Native apps

Enables video playback within React Native applications

A component to render web content in a React Native app

Utility Libraries

Peer Dependency

Description

A library for JavaScript functional programming

A modern JavaScript utility library delivering modularity, performance & extras

A helper library for creating immutable data structures

A date library that parses, validates, manipulates, and displays dates/times

Handles binary data within the app

Immutable color conversion and manipulation

JavaScript library of crypto standards

JavaScript library for RSA encryption

MQTT client library for Node.js and browser

Provides information about and control over the current node.js process 

Used for type checking React props

An implementation of the Node.js EventEmitter class

React Native Community Libraries

Peer Dependency

Description

An asynchronous, unencrypted, persistent, key-value storage system for React Native

It provides access to the local camera roll or photo library

Allows access to the device's clipboard

It allows you to get information on Connection type and Connection quality 

Handles push notifications on iOS

Additional React Native Features

Peer Dependency

Description

Required/Optional

Supported Versions

Handles data transfer and file system access

This plugin provides client-side integration for the CodePush service, allowing you to easily add a dynamic update experience

A React Native module that allows you to select a photo/video from the device library or camera

This React Native package allows you to prevent the screen from going to sleep while your app is active

A unified permissions API for React Native on iOS, Android

3.6.0 or later 

Manages local and remote notifications

React Native Reanimated is a powerful animation library built.

With Reanimated, you can easily create smooth animations and interactions that run on the UI thread.

Install only if you want to support animations and transitions for messages in Live Chat.

Optional 

This library includes Map components for iOS and Android.

Install only if you want to support the location sharing feature in Live Chat.

Optional

Install Peer Dependencies

You can use the following yarn or npm command to install the peer dependencies:

Using yarn

yarn add <package-name> 

Example

yarn add react-native-vector-icons react-native-blob-util react-native-image-picker react-native-video @react-native-community/netinfo react-native-webview react-native-permissions @react-native-camera-roll/camera-roll @react-native-async-storage/async-storage @react-native-clipboard/clipboard react-native-svg react-native-reanimated 

Using npm

npm install <package-name> 

Example

npm install --save react-native-vector-icons react-native-blob-util react-native-image-picker react-native-video @react-native-community/netinfo react-native-webview react-native-permissions @react-native-camera-roll/camera-roll @react-native-async-storage/async-storage @react-native-clipboard/clipboard react-native-svg react-native-reanimated 

Next Step

Set Up Live Chat Messenger

Additional Resources

See All Integration Steps