The SDK for In-App Surveys allows brands to seamlessly integrate solicited feedback collection into their mobile apps during key customer interactions. Surveys can be triggered based on predefined conditions such as browsing behavior, session duration, or through custom events to capture targeted feedback. Once the SDK is set up, all survey creation and management can be handled directly within Sprinklr, with no further development required.

Please consult the article on Introduction to In-App Surveys for additional information regarding use cases and benefits.

Use Cases

• Simplifies integration of in-app surveys, reducing overall development time and effort.

• Enables real-time user feedback collection, helping identify issues and areas for improvement quickly.

• Requires only a one-time SDK setup, after which all survey creation and management can be done entirely within Sprinklr, with no additional development needed.

Prerequisites

This module is generally available as part of Customer Feedback Management.