This article provides a clear and practical approach to building your Sprinklr AI Agent applications.

It walks you through the essential steps to design, configure, and deploy intelligent agents that can automate tasks, learn from data, and interact with users or environments effectively.

Access Sprinklr AI Agent Studio

Follow these steps to access AI Agent Studio in Sprinklr.

• Navigate to AI+ Studio from the Sprinklr launchpad.

• Select the AI Agents card from the dashboard.

• You will be redirected to the AI Agent Studio record manager.

Steps to Create Sprinklr AI Agent

Follow the steps below create an AI Agent application in Sprinklr:

1. In the AI Agent Studio window, click the + AI Agent button located at the top right corner.

   

2. Provide a relevant name and a clear description that outlines the agent’s purpose and target industry.

3. Choose the appropriate workspaces and user groups under Share Settings to share access to your AI Agent.

   

4. Click the Create button to complete the setup of your AI Agent.

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Once the AI Agent is created, it will start appearing in the record manager screen.

AI Agent Record Card Actions

On the AI Agent Studio record manager, the following options are available for the configured AI Agents.

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  Manage: Click Manage to open the agent record in full view. Use this option to inspect or edit the complete configuration. 

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  Edit: Select Edit to modify the agent record. You can update workflows, metadata, and other configuration details. 

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  Clone: Select Clone to duplicate the agent record. The new copy retains the original configuration. 

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  Delete: Select Delete to remove the agent record from the workspace. This action permanently deletes the record from AI Agent Studio. 

Test Your AI Agent

Once your AI Agent is created and configured, a Live Chat widget will appear on the Manage page. This widget allows users to interact with the AI Agent in real time.