Category Image
Email
As email remains the most powerful channel available to the modern marketer, Sprinklr introduces a smart way for you to send out bulk emails to prospects
Introduction

What is Email Customer Service?

Setting up Email Accounts

Email Template

Email Signature
API

Email API

Case Creation API
Functionalities and Features

Create Manual Case

Merge Case

Webform

Forward case as email

Outbound Email

Auto fill CC/BCC

Ignore duplicate email

Ignore auto response emails

Continuing Live Chat Conversations via Email

Subfolder Tagging

Read Receipts

Append BCC

Compose Emails Using Sprinklr AI+
Migration

Freshdesk Migration Guide

Zendesk Migration Guide
Troubleshooting & FAQs

FAQs

Articles

(0)
No conversations found!

Getting Started with Sprinklr Service

CXM - Entity Studio

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Pinterest

Nextdoor

Google My Business

Instagram

YouTube

LinkedIn

Reddit

Twitter

WhatsApp

Email

Apple Messages for Business

Sprinklr Live Chat

SMS

Google Business Messaging

Facebook Messenger

Voice

Facebook

Video & Co-browsing

Instagram DM

Twitter DM

Forum

Omnichannel

Wechat

Line

Viber

Source Agnostic

Esendex

MS Teams

Google RBM

KakaoTalk

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Sprinklr AI Agent

IVR

Knowledge Base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Agent Copilot

Service Agent Personas