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Content Template - FAQs

What are the account types available for creating content templates?The account types available for creating a content template are Email Marketing, Blog, Email Draft, Website, Press Release, Print, TV, Radio/Podcast, Webinar, Out-of-home Advertising, In store event, Forum, Internal, Display, Whitep

marketing

Content Templates

FAQs

Knowledge Base Article

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Troubleshooting & FAQs

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View and Manage Published Messages (Sprinklr Distributed)

Keeping the published messages organized can be difficult, especially when managing content across multiple channels and accounts. With the help of the Outbox in Sprinklr Distributed and Editorial Calendar, users can see a comprehensive view of all the sent, scheduled, and drafted messages. To

social

Social - SES

DST - SES

Knowledge Base Article

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Engagement (Distributed User)

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Curate Content for Gallery (Earned Content)

OverviewThe data source that powers Gallery is the Engagement Dashboards. That means that all content that you want to be shown in your Gallery must be curated into an Engagement Dashboard Column.   Content Curation for User Generated ContentCreate an Engagement DashboardClick the New Tab icon  and

experience:space

Display - SES

curate content for gallery

article:howto

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Knowledge Base Article

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Gallery

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Introduction to Knowledge Content

Knowledge Content plays a crucial role in enhancing the accuracy and relevance of AI Agent responses. Users can upload various content sources such as documents, FAQs, and knowledge articles. The AI Agent leverages this information using Retrieval-Augmented Generation (RAG) to deliver precise and co

Knowledge Base Article

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Knowledge Content

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Content Tones Glossary

Your outbound content is classified into different tones based on AI. With the help of Sprinklr AI model, you can analyze the performance of your content by creating a widget in the Reporting Dashboard based on the following Content Tones: Content Tones — Description Ton

experience:space

feature:content-marketing

marketing

Smart Content Intelligence

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Knowledge Base Article

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View Reporting on Entities

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Content Manager Persona App

Content Managers are users within an organization who are responsible for monitoring the overall content production and ensuring that the content gets delivered on time and as per the brief.Content Managers would usually work with the following capabilities in Sprinklr to execute their day-to-day ac

marketing

Content manager

Persona Apps

Knowledge Base Article

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Content Manager Persona App

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Create new Content Templates

How to create content templates?Click New Content Template in the top right corner of the Content Templates window. Provide a name for your template in the Template Name field.Select the channel for which you are creating the template in the Account Type field. If you want the template available for

marketing

Content Templates

Knowledge Base Article

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Create New Content Templates

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Trend Forecasting

In today’s fast-paced market, anticipating trends and making informed decisions ahead of time is crucial for success. The trend forecasting feature is designed to give businesses a clearer view of their future performance. This upgraded forecasting tool analyzes the metrics and datasets you choose a

Insights

Knowledge Base Article

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Listening Dashboards

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Content Creator Persona App

Content creators are users within an organization or external agencies who are responsible for planning, creating and publishing content across one or more marketing channels, ensuring that the content aligns with the brand's campaign objectives. A content creator would typically have the follo

marketing

Persona Apps

Content Creator

Knowledge Base Article

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Content Creator Persona App

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Scheduled Content Subscriptions in Advocacy

IntroductionContent Subscriptions enable Advocates to automatically publish posts from subscribed content lists to their social media accounts as soon as new content is added. While this offers convenience, it often results in content overload and poor timing, reducing engagement. To address this, S

Advocacy - SES

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Social - SES

Knowledge Base Article

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Content Sharing

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Topic Control in Content Sources

Topic Control is a feature in Sprinklr's Content Sources Models that allows you to assign custom tags to specific content sources. These tags help the model focus its responses by narrowing the scope of reference materials, ensuring users get accurate, context-relevant answers. This improves both th

Knowledge Base Article

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Knowledge Content

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Campaign - Add Content

From the Campaign details view, you can add content such as messages, message ideas, sub-campaigns, events, tasks, etc, on the go. The Campaign details view gives quick access to add content by consolidating all the content creation-related actions on the top-right corner of the screen. To Navigate

campaign management

Create Message

marketing

campaigns

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Knowledge Base Article

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Functionalities

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About User Generated Content

User Generated Content (also known as UGC) in Sprinklr allows you to curate and re-purpose content from your fans that can be republished by your brand.UGC is comprised of messages and media content sourced from your audience. Users on your team can suggest content to UGC, creating a new UGC asset f

experience:space

user generated content features

release:N-A

User Generated Content

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Knowledge Base Article

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Getting Started

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Navigating to Content Templates

Users can follow the below-mentioned steps to navigate to Campaigns:Click the New Tab icon. Navigate to the Sprinklr Marketing tab.Select the Marketing section.Click on ‘Content Templates’ within Publish.You will enter into the Content Templates screen where all the templates can be seen in the list

marketing

Content Templates

Knowledge Base Article

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Navigation to Content Templates

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View Reporting on Content Themes

Your outbound content will be classified into different themes based on AI. With the help of our AI model, you can analyze the performance of your content categorized by these themes. This is done by creating a widget in the Reporting Dashboard. Our AI model will label outbound messages with predefi

marketing

Reporting

Knowledge Base Article

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View Reporting on Entities

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Sharing and Scheduling in Advocacy

Enabling employee advocates to discover and share brand-compliant content is the core purpose of an advocacy tool and arguably its most crucial function. Sprinklr Advocacy excels in this regard with its Sharing and Resharing capability, allowing brands to distribute approved content within the advoc

Advocacy - SES

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Social - SES

Knowledge Base Article

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Content Sharing

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View Reporting on Content Tones

Your outbound content will now be classified into different tones based on AI. With the help of our AI model, you can analyze the performance of your content categorized by these tones. This is done by creating a widget in the Reporting Dashboard. Our AI model will label outbound messages with prede

marketing

Reporting

Knowledge Base Article

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View Reporting on Entities

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Custom Fonts in Content Templates

In this article, you will learn how to import Custom Fonts in Sprinklr to be used in Content Templates using the Digital Asset Manager.Importing Custom FontsClick the New Tab icon. Under the Sprinklr Marketing tab, switch to Marketing and select Digital Asset Management within Planning and Reuse.In

marketing

Custom Fonts

Content Templates

Knowledge Base Article

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Create New Content Templates

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Curate Content for Gallery (Owned Content)

The data source that powers Gallery is the Engagement Dashboards. That means that all content that you want to be shown in your Gallery must be curated into an Engagement Dashboard Column. Content Curation for Brand ContentCreate an Engagement DashboardClick the New Tab icon  and select Engagement D

experience:space

Display - SES

curate content for gallery

article:howto

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Knowledge Base Article

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Gallery

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Use Adobe Express in Distributed

With the integration of Adobe Express editor within the Distributed platform, you can now edit images not only in the Asset Manager, but also directly while publishing. After the changes are made in the Adobe Editor, you can save the updated asset as a new one or save the as an updated asset.Note: T

Use Adobe Express in Quick Publisher in Distributed

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Use Adobe Express in Asset Manager in Distributed

Social - SES

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Knowledge Base Article

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Assets (Distributed Admin)