Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (2.4K)

RS
How to Create a Discord Column in Sprinklr?

After the Discord server account is added to Sprinklr, you will be able to pull in all your Discord messages and replies for that server. In the Engagement Dashboard, Sprinklr offers different column types for Discord that can be added to the dashboard.PrerequisitesBefore you can add the Discord col

social

Service

Knowledge Base Article

 • 

Discord

SH
Create A Column For X Mentions

Tracking X mentions is one of the most effective ways to measure your brand's presence on the network, as mentions of your brand indicate activity in specific communities. In this article, you will learn about how to create a column for X mentions.​Note: To see complete text of your mentions (m

social

Knowledge Base Article

 • 

Engage with your fans

RS
Marketplace Permissions

Before installing the Salesforce Connector, you must configure the necessary permissions to grant users appropriate access to the Sprinklr Marketplace. 1. Navigate to 'All Settings' From the Sprinklr Launchpad, go to All Settings. In the Platform Settings window, choose either: Workspace R

marketing

Insights

social

Service

Knowledge Base Article

 • 

Prerequisites

RS
View and Manage Published Messages (Sprinklr Distributed)

Keeping the published messages organized can be difficult, especially when managing content across multiple channels and accounts. With the help of the Outbox in Sprinklr Distributed and Editorial Calendar, users can see a comprehensive view of all the sent, scheduled, and drafted messages. To

social

Social - SES

DST - SES

Knowledge Base Article

 • 

Engagement (Distributed User)

SH
How to Manage Ads Unique Metrics in Reporting

In this article we will cover how you can manage unique metrics in Ads reporting.To delete an unique metric : On the Unique Metrics window, hover over the Options icon alongside an Account Name and select Delete to permanently delete the configuration.​You can also perform the following operations o

marketing

Knowledge Base Article

 • 

Managing a Unique Metric

SH
How to Automate your Report Generation with Scheduled Exports

Sprinklr provides you the capability to schedule exports to automate the download of data and to schedule an email containing the exported report to other Sprinklr users or to recipients who are not Sprinklr users. For example, you can send a report of the previous week's activity to an analyst

marketing

Knowledge Base Article

 • 

Automate your Report Generation

RS
Text and Image (KakaoTalk Brand Message Template)

The Text and Image template in KakaoTalk Brand Messages allows businesses to combine descriptive text with a supporting image. Creating a Text and Image Template Follow these steps to create a Text and Image Template in Digital Asset Management: 1. Click the New Page (+) icon to open the Launchpad.

Sprinklr Service

New Article

Service

26.1.1

Knowledge Base Article

 • 

KakaoTalk Brand Message Templates

SH
About Flash Sale Bidding

​Businesses that engage in social media advertising often find themselves navigating through annual sales events during peak seasons. These high-stakes periods are marked by distinctive characteristics:Intense Competition: The landscape becomes fiercely competitive, with numerous advertisers vying f

marketing

Knowledge Base Article

 • 

Setting Up Smart Bidding

SH
Group content in a Production Dashboard

In this article, you will learn how you can use the group-by feature to get a group-wise nested view of the dashboard.Group-By in the List ViewFrom the Dashboard Bar of the Production Dashboards window, click the Group By icon. On the Group By pop-up window, select the desired dimension from the dro

marketing

Manage Production Dashboards

Production Dashboard

Group By

Knowledge Base Article

 • 

Production Dashboard Actions

RS
User Input for Individual Entity Actions

This feature allows users to define the Changeset Entity Action for each individual entity in the export file. As part of this enhancement, an additional column is added to the export file, enabling users to specify the required actions for each entity. Once updated, the export file can be importe

marketing

Insights

social

Service

Knowledge Base Article

 • 

Deploying Inbound Change Set

SH
Ads Composer Section 7: Review

The Review window shows a holistic view of the campaign with information on the Account, Objective, Targeting, Budget, Creatives, and Optimization available in a single window.​In case of any errors, you will be prompted with error messages along with the option to Fix it. Clicking Fix it would dire

marketing

Knowledge Base Article

 • 

New Campaign Creation

SH
Set Up LinkedIn Ads Conversion Pixels

A conversion-tracking pixel is a small piece of code that lets you keep track of conversions, such as purchases and sign-ups, on your website. Conversion Pixels allow you to see how your ads led to valuable actions on your website, including content downloads, sign-ups, purchases, and more

marketing

Knowledge Base Article

 • 

Apply Tracking Parameters

SH
Universal Search: Outbound Message Option

Universal Search supports searching by Outbound Messages. Outbound Messages can be searched by Outbound Post ID, Message ID, Channel, Account, Campaign, and by Author. Use this feature to review past outbound messages from anywhere within the Sprinklr platform. To Search Outbound Messages In

experience:space

Insights

social

product:marketing

+9

Knowledge Base Article

 • 

Universal Search

RS
Generate and Edit Images with Sprinklr AI+

OverviewWith Sprinklr AI+, you can do more than just generate unique images for your posts — you can also enhance and customize them using the AI-powered Image Editor. The Media Uploader lets you create AI-generated images from text prompts or reference visuals, which you can then refine manually or

marketing

social

Sprinklr AI+ - SES

Social - SES

Knowledge Base Article

 • 

Sprinklr AI+

SH
Conditions applicable with Paid Rule

You can create a Paid rule at the Customer level. To learn about the navigation to Rule Engine, see About the Rule Engine.Steps To create a Paid ruleClick the New Tab icon. Under the Sprinklr Social tab, click Manage Rules within Optimize.In the top-right corner of the Rule Engine window, click Crea

paid rules

social

Rule Engine

Knowledge Base Article

 • 

Paid rules

SH
Macro Actions

Macros in Sprinklr are a feature that allows businesses to automate and streamline their social media management processes. Macros enable businesses to create pre-defined sets of actions that can be executed with a single click, such as responding to common customer inquiries or applying tags to mes

marketing

Insights

social

Service

Knowledge Base Article

 • 

Macro Actions

SH
Publish to Link in Bio Site

Sprinklr Link in Bio allows you to add your existing Instagram/TikTok posts to your Link in Bio feed. In addition, you can create an "Only Link in Bio" post, which will be added to your LiB feed but not on the Native channel feeds. These posts can be used to highlight campaigns, products,

social

Link in Bio - SES

Link in Bio

Social - SES

Knowledge Base Article

 • 

Getting started with Link in bio

RS
Golden Test Set for Scoring

The Golden Test Set feature enables users to evaluate the accuracy and effectiveness of their Smart FAQ models or AI Agent configurations through bulk testing. It provides a structured way to assess model performance against a predefined dataset, helping teams validate and refine their conversationa

Service

Knowledge Base Article

 • 

Advanced use cases

SH
Sprinklr Static IP Addresses to Whitelist for Receiving External API Calls

Whitelisting the IPs will ensure that your communication infrastructure doesn’t block communication with Sprinklr. IP whitelisting is mandatory if you intend to use external APIs or webhooks to interact with the Sprinklr platform.The following static IP addresses are segregated based on the environm

Whitelisted IPs

marketing

Insights

social

+1

Knowledge Base Article

 • 

API

RS
Reddit Advertising Parity

Learn about Sprinklr's capabilities on Reddit advertising that are at par and even better than you can get on the native platform.Last reviewed: 17th Feb 2025Last updated: 17th Feb 2025 Notes: The last reviewed date denotes when the article was reviewed for any changes.The last updated date den

marketing

Knowledge Base Article

 • 

Advertising Channel Parity