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Sprinklr Social: Value Realization Dashboard

Value Realization Dashboards helps you to measure business outcomes and take appropriate action. For each product, a summarized list of the many Use Cases (Primary Business Use Case) that highlight Sprinklr’s most important capabilities, demonstrate value and lead to Positive Business Outcomes(PBO).

experience:space

feature:reporting

Pbuc Value Dashboard

social

+9

Knowledge Base Article

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Standard reporting dashboards

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Create briefs using Sprinklr AI+

In this article, we will learn about how Sprinklr AI+ can assist you with briefing and enhance your briefing experience with various options that are available to you for assistance. With Sprinklr AI+ integration, you can Edit & Review Content and take various Actions on briefs fo

brief templates

marketing

ChatGPT

Knowledge Base Article

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Brief Template Actions

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Product import/export configurator

Leverage the enhanced product import/export configurator to optimize and streamline the bulk import/export of your products. ​Sprinklr provides you the capability to bulk import/export your products. However, uploading products manually can be time-consuming and error-prone due to the manual steps i

Insights

Product Export Configurator

Product Import Configurator

Knowledge Base Article

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Products

RS
Creator IQ Account Addition

OverviewSprinklr now supports a native integration with CreatorIQ, allowing you to:Connect your CreatorIQ account to Sprinklr using an API keyAPI Key can only be provided by Creator IQ support by reaching out to them at support@creatoriq.com or sales@creatoriq.com Subscribe to specific CreatorIQ cam

26.1

social

Sprinklr Social

New Article

+2

Knowledge Base Article

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Creator IQ

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Create a Task Macro

Macros are used to execute multiple actions on an entity with a single click. You can apply task macros to tasks to take multiple actions the same way you can with other entity types. Macros allow you to create efficient task workflows, taking multiple actions on a task at once. While creating Task

experience:space

Insights

release:N-A

social

+9

Knowledge Base Article

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Macros

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Compare Care Strategy dashboard

How quickly marketers respond to consumer feedback significantly impacts customer perception and loyalty to the brand.90% of brand marketers surveyed said responsiveness and the ability to respond to needs and feedback are critical to a good customer experience. Good customer responsiveness can help

Insights

Benchmarking

Knowledge Base Article

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Standard Dashboards in Benchmarking

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Budget/Pacing Anomaly Detection

Budget Anomaly Detection provides real-time alerts through email and platform notifications when anomalies in budget/end date or pacing is detected. It automatically detects issues like budget deviations, pacing deviations or changes in end dates that could lead to overspending and notifies us

marketing

Knowledge Base Article

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Ad Campaign Optimization

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Adding Text and Media to the Survey

The Add Text and Media feature in the Survey Builder allows you to easily incorporate text, images, and videos into your surveys, enhancing both their visual appeal and usability. This versatile content block can be used to:Offer clear instructions or guidance to respondentsReinforce branding with l

Sprinklr Insights

Insights

New Article

20.10

Knowledge Base Article

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Text and Media

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Compose Meta Advantage+ Catalog Ads

With the "Support of Catalog in Advantage+ Catalog Ads" feature, you can now create dynamic product ads for Facebook and Instagram even when the post type is single image. By leveraging this feature, you can efficiently promote your products to relevant audiences, enhancing the effectiveness of your

26.1

marketing

Updated Article

26.4

+1

Knowledge Base Article

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Facebook Ad Formats

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Home Screen Header

1. Brand Logo ImageThis can be changed directly from builder from the Styling section. We cannot insert any text next to the brand logo, If you wish to have text next to the logo then please modify the image itself to contain the text. Image RequirementsTransparent BackgroundHeight: 32px . Width wil

Service

Knowledge Base Article

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Home Screen

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Create a link asset

Create a link asset Follow the below steps to configure the link asset to be shared with customers for deflection to live chat :Click on link asset on your Deflection Page.In the asset editor enter an asset Name and Description. Refer to field descriptions for more information on the Asset specific

Service

Knowledge Base Article

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Configuration Steps

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X Discovery

X Discovery helps you discover and analyse real‑time trending topics and conversations on X. X Discovery helps you stay on top of what people are talking about in real time. You can spot emerging trends across topics and posts then dig deeper into individual posts to understand why they’re gaining t

Knowledge Base Article

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Twitter

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Customer Initiated Video Call

Journey #1Customer calls when agent already assignedTwo separate error messages will be displayed to the customer if there are distinct errors for the microphone and camera. In the images below, one error message is for the disabled microphone permission in the browser, while the other error message

Service

Knowledge Base Article

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User/Agent Journey

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Sprinklr Copilot for Social - Report Summarizer and Performance Insights

OverviewSprinklr Copilot for Social is an intelligent assistant designed for social media reporting, seamlessly integrated into your reporting dashboards. It delivers quick performance insights through intelligent summaries and conversational insights, and it can also help create widgets that you ca

26.1

Publishing - SES

social

Reporting - SES

+6

Knowledge Base Article

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Social Copilot

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Boost Organic Posts from Publisher, Editorial Calendar & Engagement Dashboards

Boost your organic posts and amplify their performance to ensure maximum engagement. Sprinklr allows you to boost the organic content you post using your Ad account. Boosting a post lets you amplify the top-performing organic posts using a simple, intuitive workflow and reach out to the targeted aud

marketing

Knowledge Base Article

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Boost Organic Twitter Posts

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Building Surveys Using Template Library

This module lets you create surveys by either selecting from pre-designed templates in the Template Library or starting from scratch. It helps you build effective surveys that align with your goals while keeping things efficient.Business Use CasesFaster Survey Deployment: Pre-built templates streaml

Insights

Knowledge Base Article

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Template Library

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Dialer Overview

DialersDialer is basically an automated system that dials a phone number to different customers in order to get them connected with the users or agents. In simpler terms these are phone systems integrated within the software to make outbound calls to potential customers or to connect the customer by

Dialers

Service

Knowledge Base Article

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Dialers

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Manage Macros

Macros are used to execute multiple actions on an entity with a single click. Macros can be used to make multiple changes to entities at once, creating efficiencies in your workflows.Within Macro Management, you can edit, clone, or delete a macro. Also, you can audit the activity performed on a Macr

experience:space

cloud:core

Insights

release:N-A

+13

Knowledge Base Article

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Macros

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Debugging with Twilio

In today's fast-paced digital landscape, effective communication is the key to ensuring smooth operations and delivering exceptional customer experiences. When technical issues arise, having a reliable and efficient system for reporting and resolving them becomes paramount. Twilio, a leading cl

service channels - voice

Service

Knowledge Base Article

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Debugging with Twilio

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Reddit Ads Reporting Dimensions

Leverage this detailed list of all Reddit Dimensions available in Sprinklr's Ads Reporting to operate the reporting dashboard better.Reddit dimensions in Ads ReportingThe table below helps you to understand the Reddit Channel Dimensions and descriptions along with thier corresponding Dimension name

marketing

Knowledge Base Article

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Reporting and Analytics