Sprinklr ServiceSprinklr SocialSprinklr InsightsSprinklr Marketing
Sprinklr Social
Find your perfect fit with Sprinklr Social’s Self-Service and Enterprise plans.
Advanced (Self-service only)
per seat/month, billed annually. Best suited for growing teams looking to enhance their social media management.
Social Publishing
Unlimited profiles on 10+ social and review channels
Unified inbox with contact history
Publisher and content calendar
Digital Asset and Campaign Manager
Automation, AI and Insights
Omnichannel keyword monitoring and social listening
Omnichannel trend analysis, search and insights
Task management and automated quick actions
Smart AI Scheduler
Approval workflows and automations
Content Recommendations by OpenAI’s ChatGPT
Organic social reporting for 6 social channels
Engagement performance reporting
10+ brand insights reports
Competitive intelligence reports
Persona-specific dashboards
Request Quote
Best suited for larger teams looking to ace social media management. Get a quote customized to your requirements.
Everything in Advanced plus
Access to 30+ social and digital channels
Advanced analytics with custom metrics
AI bots on all channels
Global brand compliance and governance with Distributed
Localization support
Employee advocacy
Access to premium product implementation and onboarding
Access to professional digital transformation services
Access to premium training resources
Access to the Sprinklr Knowledge Base and Community
Omnichannel customer service with guaranteed SLAs
Dedicated customer success manager
And more
Explore our additional solutions to unify your CXM
In-depth social listening and AI-powered research with Sprinklr Insights
Advanced campaign planning and content marketing with Sprinklr Marketing
Omnichannel customer service with Sprinklr Service

Only Sprinklr Social's Advanced plan can sprout happiness without add-ons

Built-in AI Social Listening

With AI-powered social listening tools from Sprinklr, tap into millions of conversations and transform unstructured data into actionable insights.

Built-in Premium Analytics

Built-in premium analytics to make smarter business decisions with competitive, consumer, brand and market intelligence gained from 10+ out-of-the box reports.

Pre-built integration with Open AI’s ChatGPT

Leverage the AI content recommendations powered by OpenAI's ChatGPT to unlock efficiency across social publishing and engagement.

The Sprinklr Social Advantage

The chart compares Sprinklr Social's Advanced Plan with Sprout Social's Advanced Plan, Emplifi's Essential Package and Hootsuite's Business Plan.*

Channel Coverage
Omnichannel Publisher
Mobile & Desktop Platform Previews
Content Editor powered by OpenAI's ChatGPT
Content Translation powered by OpenAI's ChatGPT
Content Suggestions powered by OpenAI's ChatGPT
Post Approval Workflow
Custom Post Fields
Preview Campaign Brief
Link Shortener
Publishing Queues
AI-powered Smart Scheduling
Boost Post on Facebook
Link-in Bio for Instagram and Tiktok
Month, Week & Day View
Multiple Timezones support
Customizable Post Cards
Color Coding for Posts
Calendar Smart Insights
Custom Views
Compact and Detailed Views
View Campaigns in Calendar
View Events in Calendar
Export Calendar as PDF & Excel
View Best Time to Post and Publishing Queues
Asset Manager
Support for Image, Gifs, Video & Text
Asset Approval Workflow
Card and Table View
Bulk upload & download
Asset Performance Insights
Nested Foldering
Version History
Collaborate using Notes
Create & Manage Tasks
Custom Asset Views
Custom Asset Cards
Tag Assets with Custom Asset Fields
Respond to Posts, Comments & DMs
Quick Actions
Message Approval Workflow
AI-powered Sentiment Tagging
Identify Engageable & Non-Engageable Messages using AI
Profile Historical Conversations
Message & Profile Tagging
Reply Assistance powered by OpenAI's ChatGPT
Canned Responses
Social Listening & Benchmarking
Topics & Themes
Positive and negative themes via AI
Topic Comparison Reports
10+ out-of-the-box reports
Deep Insights powered by AI
AI Smart Trends for Media Monitoring
Competitive Benchmarking
Reporting & Analytics
Platform-wise Post Performance
Cross-platform Post Performance
Inbox Performance
Tasks Performance
Paid Reporting
Multiple Workspaces
Personalized Homepage
Tree-based Automations
Roles & Permissions

*This comparison is based on publicly available data and was last updated on 19th April 2023


How the Office and 365 team learned to work smarter, safer, and more profitably.

Driving revenue with social

With Sprinklr Social, Microsoft was able to engage with customers 30% faster — and identify future brand advocates.

Saving time with automation

By replacing multiple point solutions with Sprinklr’s AI-powered social media automation software, Microsoft’s social media managers were able to triage messages with 95% accuracy — and engage with more customers faster.

Mitigating risk at scale

Sprinklr helped Microsoft connect at scale with individual customers - across 80 different brands and 1,800 social accounts - while maintaining the brand’s strong reputation throughout.

After you sign up, you can access all the features in the Advanced Plan for 90 days. We want to make sure that you are completely satisfied with Sprinklr Social before you buy the product. At any point during your trial, you can add your credit card to purchase it.

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