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Customer Stories

See how Sprinklr helps brands across the globe manage their digital channels.

How Prada Group leads digital innovation for luxury brands
How Prada Group leads digital innovation for luxury brands

The partnership with Sprinklr helps the Prada Group sell, serve, and retain customers at global scale — all on one Unified-CXM platform.

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How McDonald’s uses competitive insights to stay one step ahead
How McDonald’s uses competitive insights to stay one step ahead

Using Sprinklr’s Benchmarking module, McDonald’s was able to hone its digital strategy and create lasting digital experiences.

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How the Arnott’s Group strengthens brand trust by building direct relationships and listening to their consumers
How the Arnott’s Group strengthens brand trust by building direct relationships and listening to their consumers

The Arnott's Group aggregates all of its real-time, digital CX data using Sprinklr and then pushes it back out to the business in consumable, bite-size pieces.

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How one university conquered silos to raise the bar for student communication
How one university conquered silos to raise the bar for student communication

Read how a university leveraged social listening through Sprinklr Modern Research and Social Publishing & Engagement to better understand student engagement.

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How Standard Chartered humanizes the digital customer experience with Sprinklr
How Standard Chartered humanizes the digital customer experience with Sprinklr

With Sprinklr's Unified-CXM, Standard Chartered delivers exceptional customer experiences through social care and engagement across 31 retail markets.

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How Vi reimagined digital care during a 2x surge in social interactions during the pandemic
How Vi reimagined digital care during a 2x surge in social interactions during the pandemic

Sprinklr’s unified customer experience management (Unified-CXM) platform enables Vi to allocate, monitor, and offer customer service on non-voice platforms for end customers, at scale.

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