• Bachelor of Technology, IIT Guwahati, India

Product management and strategy, customer experience and personalization, customer pain-point analysis, marketing and social products, data and business analytics, enterprise SaaS.

Kanishq Agrawal is an Associate Product Manager at Sprinklr, where he is committed to identifying and addressing customer pain points through innovative solutions that enhance the customer experience. His involvement with the Sprinklr blog comes in the capacity of a product subject-matter expert rather than a staff writer, and his contribution explored why personalization is the cornerstone of effective marketing. His insatiable curiosity fuels his drive to continuously learn and tackle new challenges across the product space. He has been with Sprinklr since 2022, working within the Care Cloud product team, and holds certifications spanning business analytics, finance modelling and web development. When he is not busy optimizing product offerings, Kanishq indulges in various interests such as hiking, reading and exploring new driving routes, and you can catch him on the trails or curled up with a good book.