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Customers now have more channels than ever available to engage with brands... but they’re not any happier. Why?
Register and attend this webinar to understand how the combined offerings of Microsoft, Twitter, and Sprinklr specifically enable telecom providers to rapidly respond to customer enquiries in a meaningful, discerning way.
Sprinklr’s Product Design Leadership team will provide you with a sneak peek into the features and updates coming soon. Learn how these enhancements will improve your daily workflow, and empower your team to do your best work yet.
Join this webinar to learn why Artificial Intelligence is the key to closing the gap between traditional customer engagement & modern customer expectations.
Drive new sales and increase customer satisfaction by embracing new modern channels
Sprinklr has partnered with Zach Mastromatto of Facebook to explore this business-critical trend, and identify key steps that can help your brand take full advantage.
Attend this webinar for practical advice on how to truly listen to your customers to act and engage in a meaningful and discerning way.
Register and attend this webinar to understand how the combined offerings from Microsoft, VeriPark and Sprinklr specifically enables financial Institutions to accelerate their journey from CRM to CXM.
Watch this session, originally presented at Forrester CX EMEA (November 2020), to learn how Emirates NBD has focused on Culture, Crisis Management
In this exclusive conversation with Forrester and Grab, you’ll gain insight into how Grab leveraged data and technology during the pandemic.
Join us for a new event series intended to inspire and support Marketing, Advertising and Communication professionals
With the closure of physical retail shops, retail brands have had to move away from in-store businesses to embrace the world of ecommerce.
Join us as we discuss how marketers are pivoting their efforts to adapt to this new paradigm. Learn how they’re fueling their return to growth and optimizing their social channels to take advantage of this major shift toward digital.
Sprinklr and Twitter partnered to analyze global customer care conversations on Twitter and create the inaugural report on best practices.
We sat down with guest speaker Faith Adams, Senior Analyst at Forrester, to explore why having broader CX intelligence is key to delivering happy customers.
Register to view this webinar, where expert presenters from Signify (Philips Hue), Wipro and Sprinklr share how leading enterprise brands are accelerating this critical digital-first transformation.
Join our webinar to hear how Michigan State University, New York University and University of Washington are relying on social channels to communicate everything from their operational plans to listening for feedback.
Sprinklr can help. We have the unique ability to help anticipate and integrate each customer’s preferred interaction channel in a unified, secure and collaborative way that is fully powered by AI.
Customers have moved to social channels to ask questions, look for help or raise concerns. In addition, the volume of engagement on these channels has increased dramatically.
On August 12th we announced the newest product of our Modern CXM Platform — Sprinklr Sandbox.
Grad Conn, Sprinklr’s Chief Experience & Marketing Officer, discusses the concept of modern CX and ways to harness unsolicited, real-time, insights at every juncture in the customer journey.
Sprinklr to share proven strategies for embracing modern customer care without destroying the operational efficiency that CFOs and shareholders crave
Hear from Kirill Gill, Sprinklr’s Master Solutions Consultant in Advertising, on the best ways to use listening and AI to create and deliver advertising that sells.
As the first API partner with TikTok supporting in-feed video ads, we’re here to help. Join us for a discussion with TikTok’s Oliver Silzer and Havas Media Group’s Tessa Kavanaugh, as we cover key factors to successfully advertising on TikTok
Hear from Jeremy Bertrand, Digital Outreach Manager for the State of Washington, on how he used social platforms to combat misinformation, serve its citizens and manage risk…all in record time.
In this 40 minute webinar, you’ll hear from guest speaker Ian Jacobs, Principal Analyst at Forrester, and Grad Conn, CXMO at Sprinklr, as they explore the change in customer expectations and what that means for customer care.
In this 50 minute webinar, you’ll hear from guest speaker Rick Parrish, VP & Principal Analyst at Forrester, and Grad Conn, CXMO at Sprinklr, on the digital customer experience and the importance of communication nuances.
In this 20-minute webinar you’ll get a playbook from Sprinklr’s VP of Product Marketing, Paul Herman, on how to handle a crisis on modern channels.
Modern Care gives you the tools to turn Care into the new marketing by not only reacting to customer needs but anticipating them.
A 6-part webinar series exploring how brands can use AI to increase revenue, reduce costs, and manage risk.