Our Story

How it all started…

Sprinklr got started in Ragy Thomas‘ spare bedroom in his house in New Jersey, USA, on 24 September 2009, and officially launched with its first customer on 15 January 2010. New customers quickly signed up for the groundbreaking new service, including Cisco, Microsoft, and Nike. They all loved the Sprinklr vision of a purpose-built platform for managing customer experiences on digital channels, and were reassured by Sprinklr’s enterprise-class security, governance, and privacy.


Sprinklr's Original Dell Server from 2009, located in Ragy's spare bedroom

13 Years Later

Now, 13 years later, all those early adopters are still customers and Ragy remains CEO. Over the years a seasoned management team has joined Ragy, including experienced executives from companies such as Cisco, Procter & Gamble, Freshworks, Salesforce, BMC, and Exabeam.

Ragy Thomas

Founder & CEO

Pavitar Singh

Chief Technology Officer

Paul Ohls

Chief Revenue Officer

Diane Adams

Chief Culture & Talent Officer

Jacob Scott

General Counsel &
Corporate Secretary

Arun Pattabhiraman

Chief Marketing Officer

Manish Sarin

Chief Financial Officer

Our Board of Directors

Neeraj Agrawal

General Partner Battery Ventures

John Chambers

Founder and CEO JC2 Ventures

Ed Gillis

Business Consultant and Private Investor

Kevin Haverty

General Partner ICONIQ

Yvette Kanouff

Partner JC2 Ventures

Eileen Schloss

Human Capital Operations Advisor
Advent International

Tarim Wasim

Partner Hellman & Friedman (H&F)

Ragy Thomas

Founder & CEO

Sprinklr Facts

Our Vision

To be the world’s most loved enterprise software company, ever.

Our Mission

To enable every organization on the planet to make their customers happier.

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