START FREE TRIAL
Log in

Download

Pharmaceutical industry benchmarking report for digital Unified-CXM

Explore how the pharmaceutical industry is leveraging omni-channel Unified-CXM strategies to create personalised customer experiences.

The COVID-19 pandemic has put tremendous pressure on the pharmaceutical industry. Around the globe, companies are trying to find effective new treatments and deliver innovative customer experiences – while also creating personalised customer experiences that can strengthen a competitive advantage.

Sprinklr’s first benchmarking report for the industry compiles exclusive first- and third-party data to bring you an in-depth analysis of:

  • CX performance metrics for industry leaders across the full breadth of the digital brand–customer relationship

  • How listening, responding and publishing on modern channels have become critical strategies for fuelling innovation, building share of voice and growing a customer base

  • Why a unified omni-channel approach is the key to transformational CX

Thank you for contacting us.

A Sprinklr representative will be in touch with you shortly.

Download now

Welcome Back,

No need to fill out any forms — you're all set.

Products

Modern CareModern ResearchModern Marketing & AdvertisingSocial Engagement & SalesPlatform

Services

Integrated ServicesTrainingPartnersAgencyDeveloper Portal
PrivacyCookie PreferencesModern Slavery StatementIndex EgalitéTerms