Publish to X from Distributed

Updated 

Sprinklr gives you a smarter way to manage your presence on X. You can leverage your X account in the best possible way using Sprinklr's social publishing tool which provides you key publishing functionalities to enhance the content you publish to X. It allows you to easily schedule and publish content, target a specific audience, and engage with your followers on X.

A X thread is a series of tweets posted on X that are connected and can be read as one continuous post. With a thread, you can provide additional context, an update, or an extended point by connecting multiple Tweets. In other words, X threads allow you to tell your story in a more in-depth way than a single tweet. A thread is a collection of more than one tweet, connected so that it can be read one after another. 

Use Cases

  1. As a distributed user, I can monitor and engage with real-time conversations on X, responding to mentions, retweets, and direct messages promptly.

  2. I can send my content for approval before publishing it, ensuring that it meets quality standards and aligns with our brand guidelines.

  3. Threads with the follow-up events. You can remind your audience about webinars, pop-up shops, or upcoming sales. Or, if an event has already ended, use a scheduled thread to thank your customers for attending and let them know what's coming up next. 

Benefits

  1. Streamlines the content creation process by managing all the X content from a single platform.

  2. Ensures brand consistency by maintaining a unified look and feel across all X content.

  3. Facilitates scheduling and publishing of X posts at optimal times, ensuring maximum engagement.

Steps to Use this Capability

  1. Log into the Distributed environment.

  2. Click the Publisher icon in the left menu bar and select Create Post.

  3. In the Create Post window, select the X account where you want to publish.

  4. Select the Type of Message as Message/Thread from the drop-down menu. 

  5. Enter the content for the post in the Message box.

  6. You can tag or @mention X accounts in your posts. Type "@" and then begin typing a X account name in the box. You’ll then see a drop-down list of potential accounts you can mention. Select the account you want from the list and continue typing your message.

  7. Select a photo, video, or Poll and, click Select Media to add a media from the Media Uploader. Or, click Upload Video to select media to upload from your device.

    Note: For X Threads, you can add multiple messages.

  8. You can also add X Cards, Custom Links, Content Placeholders, previously created Text Templates, or YouTube Videos to the post by clicking the Insert icon.

  9. Click the Emoji Picker icon from the Message box to open the emoji menu. Use the icons at the top to browse categories, or search the emoji. Click your chosen emoji, and it'll be added to your message.

  10. You can choose Who can reply to this Tweet from the drop-down menu. For more information, see Choose who can reply to your Tweet.

  11. Select a campaign from the Campaign drop-down menu to associate your post with. You can also set your campaign as default by clicking Set as Default. Select a sub-campaign from the Sub-Campaign drop-down menu to associate your post with.

  12. You can select URL Shortener to shorten every link that you paste into your message. This helps you make the most of the character limit.

  13. Under Approval, set an Approval Type for your post. You can also add an Approval Note.

    Note: Admin can determine the presence or absence of these properties for the Distributed users. This capability is DP controlled. 

  14. The preview of the post will be rendered on the right pane. Also, you can click the Preview icon in the bottom left corner if you have minimized the Create Post window.

  15. Click Post in the bottom right corner to publish the post on the selected Facebook Page immediately. If you are not ready to publish and want to save your post as a draft, click Save as Draft.

  16. You can also schedule your post for a future date and time by clicking Schedule Post in the bottom right corner. Select the month, date, and time of publishing. Click Apply to save your changes. 

    Note: 1. For X Threads, you can schedule each message separately.  2.The scheduling period for the individual Tweet(s) should be sub-sequential in order. For example, the Schedule Period of Tweet 2 can only be after Tweet 1, and Schedule Period of Tweet 3 can only be after Tweet 1 & Tweet 2, respectively in the same thread.  

  17. To continue publishing the post, check the given Publish Another box in the bottom.

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