Overview

The Send Message skill enables real-time communication across messaging channels, allowing timely updates, notifications, and responses to users on any platform.

Steps to Add a Send Message Skill

Refer to this article for detailed steps on adding a skill to an AI Agent.

1. On the Skills window, click Add Skill in the top right corner of the window and select the Send Message from the dropdown.

   

2. On the Send Message window, enter the following details:

   1. Name: Assign a name to the Send Message skill that reflects its purpose or function.

   2. Description: Provide a brief description outlining the specific use case and objective of the Send Message skill.

      Guidelines for Skill Names:

      • Be Clear and Direct: Use action-oriented, unambiguous verbs.

      • Keep It Concise: Aim for 2-4 words that clearly describe the function's purpose.

      • Avoid Generic Names: Ensure the name is distinct from other functions.

      • Use a Noun or Output Indicator: Reflect the returned value (such as fetch_exchange_rate, not convert_money).

      Guidelines for Skill Descriptions:

      • Start with a Clear Action Verb: Use verbs like "Retrieves," "Fetches," or "Generates."

      • Clearly State Function Purpose: Describe what the function does without assuming prior knowledge.

      • Mention Key Inputs: Include relevant inputs, but avoid specifying types (handled separately).

      • Specify Expected Output: Clarify what the function returns.

      • Keep it Concise: Aim for a description under 20 words.

   3. Channel: Specify the communication channel or platform to which the message should be sent.

   4. Account: Specify the corresponding account to which the message should be sent.

      Refer to this section to add or manage accounts across different service channels.

      

3. Click Save in the bottom right corner.