User Management

Articles

(18)
SH
Create and Assign Connected User Groups

Overview Based on the Dynamic User Groups, Connected User Groups allow us to set the corresponding User Group/Task Queue as a subscriber to a task within the Workflow Engine. Create a Connected User Group Click the New Tab icon  and select Settings under the Social C

experience:space

connected user groups

article:howto

release:N-A

+5

Knowledge Base Article

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User Management

SH
Additional Options for User Password Governance and Account Unlock

Global Admins can access Customer Security Settings in the environment they administer. Here, workflows can be set for recovering passwords and unlocking accounts for users within the environment. Workflows to unlock a locked account can allow users to get back into their Sprinklr accounts

experience:space

Password Reset Workflow

cloud:core

product:listening

+7

Knowledge Base Article

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User Management

SH
Adding Users to Multiple Client Environments: Best Practices

Overview To add a user to multiple client environments, you must create the user in each of the environments at the client level. Adding the user at the client level will allow you to give the user different roles and permissions for each environment that they have access to.

cloud:core

article:howto

release:N-A

stage:final

+2

Knowledge Base Article

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User Management

SH
Create and Assign Dynamic User Groups

Dynamic User Groups allow users within the same Task Queue to be grouped together in a single User Group. Create a Dynamic User Group Click the New Tab icon . Under Governance Console, select All Settings within Platform Setup. On the Platform Settings window, select User Groups within Man

experience:space

assign a dynamic user group

article:howto

release:N-A

+7

Knowledge Base Article

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User Management

SH
Restrict Login Access to IP Address at User-level

You can now restrict login access to the Sprinklr platform to specific IP Addresses at the User level. All the users on whom the restriction is applied can log in from specific IP address only when trying to login to Sprinklr. For example, if you want your employees to work only from offic

experience:space

cloud:core

article:howto

Restrict Login Access to IP Address

+3

Knowledge Base Article

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User Management

SH
Add Users and User Groups to a Queue

Overview You add users and user groups to a suggestion queue to allow them to perform actions based on the provided queue privileges. A suggestion queue admin can add users or user groups in provisioned user or a view permission. Once users are added in the suggestion queue, and

video:no

cloud:core

add user groups to a queue

article:howto

+5

Knowledge Base Article

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User Management

SH
Two-Factor Authentication in Sprinklr

Learn how to set up Two-factor authentication for a new user in order to add a second-level authentication to an account log-in.Two-factor authentication is a security process in which the user provides two means of identification from separate categories of credentials. Two Factor Authentication ad

Set up using Mobile

Two Factor Authentication

Time-based One-Time Password

Set up using an App

+2

Knowledge Base Article

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User Management

SH
Add User(s) in Sprinklr

Adding users to Sprinklr allows you to onboard your team, providing new users with the access and permissions they need to get started in Sprinklr. The article below will explore the basic information you need in order to add users and the options Admins have to edit user details.Once the user(

experience:space

cloud:core

Add Single User

release:N-A

+11

Knowledge Base Article

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User Management

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