Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.8K)

RS
Create and Manage Facebook Product Catalogs

Create catalogs to display information about your products and make it easy for the users to understand your products and services.A catalog is a container that holds information about the items that you want to advertise or sell. You can create catalogs for different types of inventory, such as hot

marketing

Knowledge Base Article

 • 

Advanced Use Cases

SH
Custom Field Visibility Based on User Availability Status

The flexibility, power, and customization behind features like Custom Fields allow you to configure workflows that streamline processes and make collaboration among teams easy and effective. This help topic is for the Sp

article:howto

stage:final

experience:v3

Knowledge Base Article

 • 

Custom Fields

RS
Compliance Management Feedback Loop

OverviewSprinklr’s Profile Management feature allows distributed users to manage key aspects of their account, such as First Name, Last Name, and Headline. With the new Compliance Management Feedback Loop, users can now make granular edits to individual fields and receive targeted feedback, streamli

Distributed - SES

social

Sprinklr Social

New Article

+2

Knowledge Base Article

 • 

Governance (Distributed Admin)

RS
Update Existing Style Kits

OverviewThis article outlines an enhancement in the Display module that enables users to edit and update existing style kits. Previously, style kits were reusable but not editable, requiring users to recreate them from scratch whenever layout, branding, or presentation requirements changed, resultin

Display - SES

26.1

Sprinklr Display and Presentations

social

+1

Knowledge Base Article

 • 

Display

RS
Cross-Product & Unified Platform: 19.2 Capabilities and Enhancements

Check out the new enhancements (Cross-Product & Unified Platform) that Sprinklr brings to you in its 19.2 Release.

marketing

Insights

social

Service

Knowledge Base Article

 • 

19.2 Release (Feb 17-25, '24)

RS
Capturing HAR Logs in Chrome and Microsoft Edge

OverviewA HAR (HTTP Archive) file is a record of all network requests your browser makes while loading a webpage. It includes details such as request URLs, response codes, load times, and any errors that occur. These files help Sprinklr Support analyze performance, loading, or connectivity issues th

Knowledge Base Article

 • 

Capturing HAR Logs in Chrome and Microsoft Edge

RS
Bluesky as a Listening Source

Bluesky is a social media platform like X (formerly Twitter) that allows users to share short messages, images, and videos. By adding Bluesky as a Listening Source, you can listen to and learn from Bluesky data.Release Note: Bluesky will be available as a listening source in the 20.2 release, schedu

Insights

Knowledge Base Article

 • 

Social Networks

RS
Configure Dialogue Tree as Task in Agent Copilot

Dialogue Tree as a Task enables you to design deterministic, branching conversational flows that are often required in compliance-mandated environments. Unlike free-flowing AI conversations, dialogue trees ensure predictable and controlled interactions.This task type provides direct access to key ca

Sprinklr Service

New Article

26.4

Knowledge Base Article

 • 

Dialogue Tree as a Task

RS
Deep Research in Sprinklr Copilot

Deep Research is an advanced research mode within Copilot that generates research-grade analytical reports alongside high‑quality conversational interactions.. It prioritizes depth and reliability over speed by expanding data sources, applying multi-step analysis, and producing structured outputs wi

Sprinklr Insights

New Article

26.4

Knowledge Base Article

 • 

Sprinklr AI+

RS
Add Column Section for Record Manager

The Record Manager is a dynamic, tabular interface that allows you to manage records efficiently. The Columns section enables you to configure the visible fields, sorting logic, filtering rules, row-level actions, and other interaction options.You can configure the Record Manager through the Columns

Knowledge Base Article

 • 

Add Column Section for Record Manager

SH
Manage Segment

Business problemOnce the segments are created, calling can take place on them based on the configurations specified in the campaign itself. In order to utilize the data present in the segments better, there is a need to perform actions on the segment. These actions could range from reconfiguring the

Sprinklr Service

Voice Campaigns

segment

20.10

+3

Knowledge Base Article

 • 

Manage Leads

SH
Compare Executive Strategy dashboard

Brand executives represent the brand steering the marketing division and facilitating the growth within the company. By accessing a collection of accomplished CMO/CEOs and their expertise, a brand can derive valuable business growth and marketing strategy implementation guidance. To cater to this us

executive

Insights

Compare Executive Strategy

Knowledge Base Article

 • 

Standard Dashboards in Benchmarking

RS
Google Drive DAM Integration

Learn how to integrate Google Drive with Sprinklr's Digital Asset Management (DAM) system in this integration guide. Click to know more!

marketing

Knowledge Base Article

 • 

Integration Guides

RS
Overview of Sprinklr Surveys

Sprinklr Surveys simplifies the process of gathering direct feedback from customers and stakeholders. Powered by Sprinklr AI+, it automatically analyzes responses to uncover actionable insights, cutting down the time needed to detect key trends and correlations. This enables CX and brand teams to bo

Sprinklr Insights

Insights

20.10

cfm-surveys

+1

Knowledge Base Article

 • 

Introduction to Customer Feedback Management

RS
Publishing Facebook and Instagram Partnership Ads

Facebook and Instagram Partnership ads allow advertisers to collaborate with creators, influencers, or other businesses, by running ads using co-branded assets or shared posts. These ads display both your brand and your partner's handle, helping you reach a wider audience with more impactful content

26.1

marketing

20.10

Updated Article

+1

Knowledge Base Article

 • 

Facebook and Instagram Partnership Ads

RS
Voice Configurator in Voice Settings

The Voice Configurator in Voice Settings is a central hub for administrators to manage and configure various voice-related settings. It provides a unified interface for handling Voice Outbound, Voice Inbound, and Voice Recording settings, simplifying the implementation and customization of voice fun

26.1

Sprinklr Service

Service

Updated Article

Knowledge Base Article

 • 

Voice Configurator

SH
Benefits of Unified Routing

With the capability of automatic case distribution, Unified Routing is a giant leap from traditional routing mechanisms, helping brands to provide faster and smooth customer care services. By leveraging intelligent routing mechanisms, businesses can deliver efficient and personalized support, leadin

Service

Knowledge Base Article

 • 

Unified Routing Overview

RS
Click-to-Dial in CTI

The Click-to-Dial feature in Sprinklr CTI allows agents to place outbound calls instantly by simply clicking on any phone number within the third-party CRM interface such as Salesforce. This seamless integration eliminates the need for manual dialing, helping agents save time and minimize dialing er

Insights

social

Service

Knowledge Base Article

 • 

Click-to-Dial

RS
User Onboarding Experience with Progressive Screener

This article explains the onboarding experience users see when Progressive Screener is enabled in Advocacy. It describes how questions are displayed, how the system uses existing user data, and what happens during and after onboarding. Use this guide to understand the end‑user journey and set expect

Advocacy - SES

Sprinklr Social

New Article

Social - SES

+1

Knowledge Base Article

 • 

Screener V2

SH
Smart Clusters widget

Smart Clusters widget, powered by Sprinklr AI, enables brands to understand their consumers' unmet needs, and top trends around their brands, products, and/or categories. It will enable you to discover top themes automatically synthesized from conversations using unsupervised clustering. You ca

Smart Clusters Widget

Insights

Knowledge Base Article

 • 

Types of Widgets