Modern Research
Modern Research
Stop guessing your brand equity metrics by gaining real-time understanding of brand awareness, product perception, customer loyalty, and user satisfaction.
Listen to billions of conversations across social, digital and messaging channels, leverage AI to surface insights and put insights to action.
Improve product experience and discover new product ideas. Leverage AI to surface actionable insights from surveys, reviews, social channels or any other data source with SKU level or brand level feedback.
Stop being surprised by PR crises with AI-based crisis detection which can detect issues at the very earliest stage, while you still have time to react and alert stakeholders.
Share highly branded, visual reports with your executives which are updated real time.
Improve your products by listening to what customers are publicly saying and use AI to get insights on that unstructured data to uncover specific product attribute opportunities.
Stop guessing your brand equity metrics by gaining real-time understanding of brand awareness, product perception, customer loyalty, and user satisfaction.
Improve your demand gen funnel conversion rates by identifying consumer purchase intent, switching signals, or lifecycle event signals before they become an MQL.
Better understand CX using AI to examine customer feedback and optimize customer experience across touchpoints.
Make better informed marketing investment decisions by using deep audience insights to decide on event sponsorships, brand ambassadors, media plans, or content strategy.
Gain competitive advantage and save time by understanding competitors' marketing rhythms and tactics in near real-time.
Stop being surprised by PR crises with AI-based crisis detection, which can detect issues at the very earliest stage and serve mobile notifications and emails.
Protect your brand equity by detecting fake/unauthorized association of the brand name or logo and reporting on brand sentiment trends and anomalies.
Improve your organization's crisis response SLA with a crisis management protocol that uses automated workflows to connect departments and stakeholders.
We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human rights team said, this tool alerts me about the issues going viral.
Jola Oliver
Director, Global Social Media Intelligence, McDonald's
We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human rights team said, this tool alerts me about the issues going viral.
Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.
Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.
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