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Customer Stories

See how Sprinklr helps brands across the globe manage their digital channels.

How Honda unified customer care in new era of online car sales
How Honda unified customer care in new era of online car sales

Honda partnered with Sprinklr to unify its customer experience management and propel Honda forward into a new era of online car sales in 2021.

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How Prada Group leads digital innovation for luxury brands
How Prada Group leads digital innovation for luxury brands

The partnership with Sprinklr helps the Prada Group sell, serve, and retain customers at global scale — all on one Unified-CXM platform.

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How Acer streamlines its workflow across global markets to improve customer experience
How Acer streamlines its workflow across global markets to improve customer experience

Sprinklr has helped Acer grow its business by engaging more effectively with customers through its Unified-CXM platform, integrating Social Engagement & Sales, Modern Research, and Modern Care in a single solution.

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How Standard Chartered humanizes the digital customer experience with Sprinklr
How Standard Chartered humanizes the digital customer experience with Sprinklr

With Sprinklr's Unified-CXM, Standard Chartered delivers exceptional customer experiences through social care and engagement across 31 retail markets.

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How Vi reimagined digital care during a 2x surge in social interactions during the pandemic
How Vi reimagined digital care during a 2x surge in social interactions during the pandemic

Sprinklr’s unified customer experience management (Unified-CXM) platform enables Vi to allocate, monitor, and offer customer service on non-voice platforms for end customers, at scale.

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How SAP took its world-class social media strategy to the next level with a Unified-CXM platform
How SAP took its world-class social media strategy to the next level with a Unified-CXM platform

Through a data-driven approach leveraging Sprinklr, SAP has successfully aligned content to their brand narrative.

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