Sprinklr Service
Overview
Sprinklr Social
Works Best With
Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Call Center Burnout: What It Is & How to Tackle It
Bhavna Gupta
Issac Thomas
Live Chat vs. Chatbot: 9 Core Differences
Customer Service Trends to Follow in 2024: Expert Advice
How to Map Omnichannel Customer Journey [Steps + Best Practices]
8 Innovative Ways of Using AI in Customer Service [+Examples]
Chatbot Analytics: 15 Core Metrics to Track
Conversational AI vs. Generative AI: Core Differences
Customer Journey Analytics: A Comprehensive Guide
Conversational AI in Banking Guide: Application & Examples
How AI Helps Boost Call Center Efficiency
How to Leverage AI for Customer Communications
AI Self-Service: A Definitive Guide for 2023-24
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