Marija is an award-winning Customer Success Strategist and thought leader. She’s the Founder and CEO of Women in Customer Success, a network for connecting, inspiring and showcasing women in the Customer Success industry. She started the movement with the Podcast to feature remarkable women and today this is a go-to hub and a community for Customer Success careers, including mentoring, masterclasses and enablement.

As a fractional CS leader and Director of Fractional SaaS consultancy, Marija helps companies build and scale high-performing teams in a hypergrowth environment. She’s also a coach and mentor for CS leaders and managers.

Marija holds degrees from the University of Cambridge (MPhil in Education) and the University of Zagreb (BA in Music, MMus).