• Bachelor's degree, National Institute of Technology (NIT) Tiruchirappalli, Class of 2022.

Product management and strategy, agentic AI and AI agents, conversational AI and customer service automation, context engineering and model orchestration, business strategy and consulting, enterprise SaaS.

Tejas Shajapurkar is a Product Manager at Sprinklr, where he drives innovation in Sprinklr's AI Agent and Conversational AI suite. His involvement with the Sprinklr blog comes in the capacity of a product subject-matter expert rather than a staff writer, and he brings a strategic consulting background to product development that bridges technical capabilities with business impact. His articles help enterprises navigate the practical challenges of scaling AI, from avoiding the hidden costs of AI agent fragmentation to mastering context engineering, and reflect his hands-on work translating cutting-edge AI innovation into practical customer engagement solutions. He joined Sprinklr in 2023 as a Product Analyst and has since grown into a Product Manager role, working alongside CX leaders at global enterprises to reimagine customer experiences that drive measurable business outcomes. An NIT Trichy graduate with earlier experience in strategy consulting at ZS Associates and EY, he pairs a consultant's structured thinking with a product builder's focus on outcomes.