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Setup Content Expiration Date in Advocacy

In the Sprinklr Advocacy site, admins can enhance the relevance and timeliness of shared content by setting expiration dates in the post. Importance of Content Expiration Dates:   By implementing post expiry, admins ensure that advocates are presented with timely and relevant content within the bran

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Content Curation

SH
Modern Vs Classic Editor of Content Templates

Modern Editor of Content TemplatesThe Modern Editor of the Content Template Builder allows you to create long-form Content Templates such as Press Releases, Blogs, and Prints for a transparent overview of communication activities. It not only enables free-flow and in-line editing but also has the ab

Classic Editor

marketing

Content Templates

Modern Editor

Knowledge Base Article

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Modern Vs Classic Editor

SH
Value Proposition for Audience Manager

As consumers evolve on their journey with your brand, you should be reaching them with personalized advertising messages all along the way. To do this effectively, you need to be able to integrate the various sources of customer data you have with social data in one place.This holistic view of your

marketing

Knowledge Base Article

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Getting Started

RS
Use Case Hub for Benchmarking

Benchmarking has traditionally relied on best practice and standard dashboards to track performance. To make these tools more practical and insightful, benchmarking is now organized into smaller, focused use cases through the Use Case Hub. This hub simplifies access and enhances usability by offerin

Insights

Knowledge Base Article

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Use Case Hub

RS
Create a Gallery from Brand Owned Content

Creating a Gallery for Owned Brand Content can be done in seven simple steps. Follow this step-by-step guide or go directly to an individual page below.  Create a Gallery (Owned Content)Product Catalog Import Curate Content Tag Posts Design the experience Add your Web Analytics Embed the Gallery in

experience:space

Display - SES

create a gallery from owned content

article:howto

+6

Knowledge Base Article

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Gallery

SH
Support for spelling and grammar check in outbound messages

Learn how while creating content to showcase your brand online or responding to customers, you can ensure that the social messages you publish are of the highest quality.With Sprinklr's in-platform spelling and grammar check tool, you'll see spelling or grammatical errors brought to your attention i

experience:space

Support for Spelling check

cloud:core

Insights

+6

Knowledge Base Article

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Platform Modules

SH
Web Browser Requirement for Sprinklr Client

A web browser is a software application used to locate, retrieve and display content on the World Wide Web, including webpages, images, videos, and other files. As a client/server model, the browser is the client run on a computer or mobile device that contacts the Web server and requests informatio

experience:space

browser requirements

Insights

article:howto

+7

Knowledge Base Article

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Platform Modules

SH
Respond to Yext Reviews

You can respond to Yext reviews fetched into Sprinklr from the Engagement dashboard. While responding to the reviews, you can add Links, Canned Responses, Custom Links, and Content Placeholders to your response.To Create Engagement Dashboard ColumnsClick the New Tab icon  and select Engagement under

experience:space

cloud:core

Yext reviews

article:howto

+6

Knowledge Base Article

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Yext

RS
New Disclose Video Content Options in TikTok

Overview To promote transparency and build trust between TikTok users and advertisers, creators now have the option to disclose when content shared via Stories or Posts is branded. This setting can be enabled when promoting a brand, product, or service. Starting August 22, 2025, specific parameters

Publishing - SES

social

Social - SES

Knowledge Base Article

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Advanced capabilities

SH
Group content in a Production Dashboard

In this article, you will learn how you can use the group-by feature to get a group-wise nested view of the dashboard.Group-By in the List ViewFrom the Dashboard Bar of the Production Dashboards window, click the Group By icon. On the Group By pop-up window, select the desired dimension from the dro

marketing

Manage Production Dashboards

Production Dashboard

Group By

Knowledge Base Article

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Production Dashboard Actions

RS
Add Content Source-Question Answer Pairs

​Use this feature when your AI Agent needs to respond to:Custom FAQsQuestions not addressed by other content sourcesSteps to add question‑answer pairsIn the AI Agent dashboard, go to Training Content and select View All under Question‑Answer Pairs.In the Question‑Answer Pairs window, select Add Ques

Knowledge Base Article

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Knowledge Content

RS
Manage All Email Distributions

The Distribution Record Manager offers a centralized interface to create, manage, and monitor email distributions. It allows you to easily track key metrics, make edits, and analyze performance data, all in one place.Email distribution enables users to send customizable survey invitation emails to c

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

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Email Distribution

RS
Reaction Campaigns User Flow

The Reaction Campaign in Sprinklr Advocacy empowers Advocates to automatically like brand posts using their connected social accounts. Admins initiate campaigns, prompting users to opt in, and opted-in users have brand posts automatically liked on their behalf.  Users will get a pop–up notification

Advocacy - SES

social

Social - SES

Knowledge Base Article

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End Users

SH
Suggest and Request Approval for User Generated Content

If any user publishes a post with content, or with both content and a media asset on your social media channel account, then you can suggest the media asset to User Generated Content (UGC)  or request for approval from within Sprinklr. Once added, you can perform additional actions such as requestin

experience:space

release:N-A

User Generated Content

suggest ugc content

+12

Knowledge Base Article

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Getting Started

RS
Create an Advocacy Post

Advocacy posts can be created with the help of either Sprinklr Quick Publisher or the Site Admin Publisher. You can use the Publisher to publish different types of Advocacy content. For example, Link Type Post Image Type Post Video Type Post Suggest Type Post Announcement Threads In this article, we

Advocacy

Advocacy - SES

social

Social - SES

+1

Knowledge Base Article

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Content Curation

SH
Publish to Sina Weibo account

Sprinklr gives you a smarter way to manage your presence on Sina Weibo. You can leverage your Sina Weibo account in the best possible way using Publisher which provides you key publishing capabilities to enhance the content you publish to Sina Weibo. It allows you to easily schedule and publish cont

social

Knowledge Base Article

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Creating Columns and Publishing on Sina Weibo

RS
Sprinklr Copilot for Social - Content Generation and Optimization

OverviewSocial Copilot enhances content creation within the Social Planner by enabling users to generate and optimize textual content such as post captions and comment responses. This feature helps streamline content workflows and improves efficiency in managing social media communication.Currently,

Publishing - SES

Sprinklr Social

New Article

Social - SES

+1

Knowledge Base Article

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Social Copilot

SH
Publish content on multiple channels at once

Publish content for multiple channels at once from the All Channels tab within the Content section of the Full Page Publisher. You can also make changes and updates to the individual channel posts. On failing to fill channel specific mandatory fields for content, the post will not get scheduled or p

Advanced Publisher

Create Message

marketing

publishing

Knowledge Base Article

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Content Creation

RS
Manage User-Generated Content in Advocacy

Sprinklr offers On-Site User Suggested Content Management permission, which allows users to conveniently perform tasks such as approving, viewing, publishing, or rejecting content directly from the Advocacy Site. This eliminates the need to access the Sprinklr Space Environment to carry out these ac

26.1

Advocacy - SES

social

Sprinklr Social

+2

Knowledge Base Article

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User Generated Content Management (Advocacy)

SH
What is an Editorial Calendar?

Editorial calendars in Sprinklr are a tool for planning, organizing, and scheduling content for social media and other digital channels. The calendar provides a visual representation of when and where content will be published, and helps ensure that content is consistent, relevant, and aligned with

Editorial Calendar

Publishing - SES

About Editorial Calendar

social

+2

Knowledge Base Article

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Editorial Calendar