Mini Masterclass

Snackable insights for better outcomes

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From winning social media marketing strategies to achieving customer service excellence — learn it all with bite-sized masterclasses, perfect for leveling up even on your busiest days!

5 ways to deliver great customer service on social media
Mini Masterclass
01:57
5 ways to deliver great customer service on social media
Social selling: What is it, and what are its benefits?
Mini Masterclass
02:34
Social selling: What is it, and what are its benefits?
The A-Z of crafting a successful influencer marketing strategy
Mini Masterclass
02:08
The A-Z of crafting a successful influencer marketing strategy
Building a powerful social commerce strategy for your business
Mini Masterclass
02:23
Building a powerful social commerce strategy for your business
How WhatsApp Business can help improve your CX
Mini Masterclass
02:20
How WhatsApp Business can help improve your CX
Must-have features of an online ticketing system for your customer service needs
Mini Masterclass
01:24
Must-have features of an online ticketing system for your customer service needs
How review management influences your sales and business strategy
Mini Masterclass
01:23
How review management influences your sales and business strategy
Competitive intelligence on social media: Benefits and business impact
Mini Masterclass
02:22
Competitive intelligence on social media: Benefits and business impact
5 best usecases for chatbots from leading brands
Mini Masterclass
02:15
5 best usecases for chatbots from leading brands
8 most-needed contact center agent skills for better customer service quality
Mini Masterclass
03:07
8 most-needed contact center agent skills for better customer service quality
How to optimize your brand's customer support costs with cost-effective channels
Mini Masterclass
02:34
How to optimize your brand's customer support costs with cost-effective channels
Social media advertising 101: Definition, types and benefits
Mini Masterclass
01:43
Social media advertising 101: Definition, types and benefits