Customer Stories
Learn how leading brands unifying the customer experience with Sprinklr.

Learn how Ikea delivers a seamless, omnichannel customer experience while keeping agents at the heart of its care center strategy.
Jaimie Selwa
August 16, 2023

Luke Cartwright's career journey from showbiz to social media manager at Miral Destinations
Rehone Gozly
July 31, 2023

Clemson’s Social Media Listening Center powers academic research and trains the next generation of social media professionals with Sprinklr.
Jaimie Selwa
July 19, 2023



Muzaffar Maqbool, responsible for home delivery and customer care operations at Americana.
Jaimie Selwa
June 12, 2023

Planning, executing, and measuring paid ad campaigns with Sprinklr
Jordana Gustafson Wright
May 23, 2023

A sweet success story: how Isabelle Garson went from video store clerk to Cookies' social media manager
Rehone Gozly
May 2, 2023

BSH Home Appliances Group (BSH) is the largest manufacturer of home appliances in Europe and a global leader in the industry. Headquartered in Germany, its eleven brands, which includes Bosch and Siemens, can be found in homes around the world.
Jaimie Selwa
January 12, 2023

Sprinklr launched a customer awards program to recognize and celebrate the individuals and brands who truly are unifiers. Here are this year's winners.
Mara Schoeppner
March 9, 2022

Consumer electronics brands are at the center of social media Consumer electronics brands are the fundamental enablers of social. They provide the tools for us to connect, share, research and chat. Meanwhile, the various social networks enable purchasing…
Sprinklr Team
January 29, 2021

Download the full HP case study here. Technology company Hewlett-Packard was founded in a one-car garage in 1939 by its founders Bill Hewlett and David Packard. The company—which later went on to become known as HP— has since grown into one of the larges…
Rachel Alvarez
March 17, 2020