Learn how Ikea delivers a seamless, omnichannel customer experience while keeping agents at the heart of its care center strategy.

Luke Cartwright's career journey from showbiz to social media manager at Miral Destinations

Clemson’s Social Media Listening Center powers academic research and trains the next generation of social media professionals with Sprinklr.

Ben Lancaster-Nogueira from Deloitte

The mastermind behind content and social strategy

Muzaffar Maqbool, responsible for home delivery and customer care operations at Americana.

Planning, executing, and measuring paid ad campaigns with Sprinklr

A sweet success story: how Isabelle Garson went from video store clerk to Cookies' social media manager

BSH Home Appliances Group (BSH) is the largest manufacturer of home appliances in Europe and a global leader in the industry. Headquartered in Germany, its eleven brands, which includes Bosch and Siemens, can be found in homes around the world.

Sprinklr launched a customer awards program to recognize and celebrate the individuals and brands who truly are unifiers. Here are this year's winners.

Consumer electronics brands are at the center of social media Consumer electronics brands are the fundamental enablers of social. They provide the tools for us to connect, share, research and chat. Meanwhile, the various social networks enable purchasing…

Download the full HP case study here. Technology company Hewlett-Packard was founded in a one-car garage in 1939 by its founders Bill Hewlett and David Packard. The company—which later went on to become known as HP— has since grown into one of the larges…