Customer Stories
Learn how leading brands unifying the customer experience with Sprinklr.
![Innovative marketing and AI leadership: Paul Fasterling’s impact at Estafeta Mexicana](https://images.ctfassets.net/ukazlt65o6hl/2mgVC4erXL8aUfbE3OU9Lm/e49c5c2501bf5cfeba755c57e63a51d7/Hero_Fasterling.jpg?w=800&h=450&fl=progressive&q=70&fm=jpg)
Discover Paul Fasterling's pioneering role in innovative marketing and AI leadership at Estafeta Mexicana, reshaping the logistics landscape with digital prowess.
Jaimie Selwa
June 18, 2024
![How Garmin's community manager embraces the chaos](https://images.ctfassets.net/ukazlt65o6hl/741pfVo4heis9LeWZTDG9L/4f1cc5e10ec332d4bf32a5168978c12c/Hero_JPK___Periwinkle__RIP___1_.jpeg?w=750&h=563&fl=progressive&q=70&fm=jpg)
![IKEA paves the way for digital transformation in its customer care centers](https://images.ctfassets.net/ukazlt65o6hl/13qY2eO9CRTRLb5y3QKEJF/f903c2099f70f135cce1a2294670dea0/MicrosoftTeams-image__10___1_.png?w=1200&h=800&fl=progressive&q=70&fm=jpg)
Learn how Ikea delivers a seamless, omnichannel customer experience while keeping agents at the heart of its care center strategy.
Jaimie Selwa
August 16, 2023
![Luke Cartwright's career journey from showbiz to social media manager at Miral Destinations](https://images.ctfassets.net/ukazlt65o6hl/3LeFm0xQH68aTFS4TuTOT6/0f308318b2378140d2b858c926dd34cc/image00006.jpeg?w=750&h=473&fl=progressive&q=70&fm=jpg)
Luke Cartwright's career journey from showbiz to social media manager at Miral Destinations
Rehone Gozly
July 31, 2023
![Empowering the Future: Clemson University’s Brandon Boatwright inspires students by advancing social media research](https://images.ctfassets.net/ukazlt65o6hl/5ft3Fgn2jo2M9HdRoh2h4m/9ae38a6a31a3bec8048f017c0d596d40/Brandon.png?w=1200&h=628&q=70&fm=png)
Clemson’s Social Media Listening Center powers academic research and trains the next generation of social media professionals with Sprinklr.
Jaimie Selwa
July 19, 2023
![Transforming business challenges through imaginative problem solving: Ben Lancaster-Nogueira from Deloitte](https://images.ctfassets.net/ukazlt65o6hl/1iMJvC5UGEoxZveH4TKJT5/36f0463e998648ecd8dc4677ed852c91/Ben.png?w=1200&h=628&q=70&fm=png)
![Partner Spotlight with Raffaella Pierpaoli from Intarget: the mastermind behind content and social strategy](https://images.ctfassets.net/ukazlt65o6hl/2FsydrgBRNTSYx8j4je0CU/bf8ab5ca111088792cd09871fe83deae/Raffaella.png?w=1200&h=628&q=70&fm=png)
![Customer Spotlight with Muzaffar from Americana: a glimpse into his favorite thing about Sprinklr](https://images.ctfassets.net/ukazlt65o6hl/1Lusd0P29Zmea3CovamIFH/dbbe65a0e78f315209eb2e7703abbecb/Muzzafar.png?w=1200&h=628&q=70&fm=png)
Muzaffar Maqbool, responsible for home delivery and customer care operations at Americana.
Jaimie Selwa
June 12, 2023
![Grab your phone and an oat drink latte: Here’s how Oatly wows fans on TikTok](https://images.ctfassets.net/ukazlt65o6hl/8X30errJxFP5Kx55yQKtr/ef447723d3d079cb9c13510cbf8731e8/Oatly_Blog_Header_Image.png?w=1200&h=628&q=70&fm=png)
Planning, executing, and measuring paid ad campaigns with Sprinklr
Jordana Gustafson Wright
May 23, 2023
![A sweet success story: how Isabelle Garson went from video store clerk to Cookies' social media manager](https://images.ctfassets.net/ukazlt65o6hl/7eJAGdtnBiRwj2U4XE0Q0a/3253dbdc05de94c0c32ad38556a5faf8/Header_Image.jpg?w=1200&h=628&fl=progressive&q=70&fm=jpg)
A sweet success story: how Isabelle Garson went from video store clerk to Cookies' social media manager
Rehone Gozly
May 2, 2023
![Unifying brands, agencies, and people with Sprinklr Service](https://images.ctfassets.net/ukazlt65o6hl/13quBUkAFbQKiXT0rKKsLm/cf8265990df599224e73dc7936f2b8eb/Header_Image__1_.png?w=750&h=391&q=70&fm=png)
BSH Home Appliances Group (BSH) is the largest manufacturer of home appliances in Europe and a global leader in the industry. Headquartered in Germany, its eleven brands, which includes Bosch and Siemens, can be found in homes around the world.
Jaimie Selwa
January 12, 2023
![Announcing the Sprinklr Customer Unifier Awards](https://images.ctfassets.net/ukazlt65o6hl/c3zJX8QaN9aOPz2Lesiu6/a922249c02ad1ab1b12133a2013331ac/20220224_CXC_Blog_CustomerUnifierAwards_header.png?w=750&h=391&q=70&fm=png)
Sprinklr launched a customer awards program to recognize and celebrate the individuals and brands who truly are unifiers. Here are this year's winners.
Mara Schoeppner
March 9, 2022