As the Lead Research Scientist of AI Engineering at Sprinklr, Koushik specializes in Conversational AI and excels in developing optimized, scalable solutions for Chatbots and RAG applications. His significant contributions include upgrading Sprinklr's agent assist solutions using in-house Large Language Models (LLM) in conjunction with RAG stack. He has played a pivotal role in enhancing Sprinklr's LLM capabilities within the conversational domain, resulting in a wide range of applications across the product suite. Koushik's expertise in few-shot object detection has notably paved the way for advancements in Sprinklr's visual insights.