• MBA and Bachelor of Science, Portland State University, U.S.A

Customer marketing and advocacy, customer success storytelling, customer experience, social media and community engagement, brand loyalty, market insights.

Rehone Gozly is a Customer Marketing Manager at Sprinklr, where she leads global advocacy programs. Her contributions to the Sprinklr blog come in the capacity of a customer marketing subject-matter expert rather than a staff writer, and she is passionate about advocacy, never missing an opportunity to put customers in the spotlight. Her work has included moderating discussions with financial-services customers on building loyalty in the digital age, as well as customer-success features spotlighting community managers and social media leaders at brands like Garmin, Cookies and Miral Destinations. She has been with Sprinklr since 2020, starting as a Market Insights Analyst and growing into senior customer marketing roles, drawing on earlier experience in management and product-implementation consulting. Outside work, she is a self-described globetrotter who thrives off exploring new cities, trying different cuisines and meeting customers around the world.