Scott Dulman

Public Sector Industry Leader, Sprinklr

Scott Dulman leads Sprinklr’s Public Sector customer experience management (CXM) and citizen engagement thought leadership programs. He has more than 20 years experience leading product management, product marketing and business consulting teams for innovative CXM, CRM, and Analytics solutions at SAP, Oracle, and CGI. Scott has been responsible for developing effective content, communications, and outreach campaigns across the customer’s journey. He has also managed the planning, design, and delivery of enterprise software solutions at federal, state and local government organizations.

How Denver International Airport improves social engagement through personalized customer service
Customer Service

How Denver International Airport improves social engagement through personalized customer service

Government organizations use social media, social listening, and social care solutions to engage customers, improve service, and reduce administrative burdens. Learn how Denver International Airport did it.

Scott Dulman
October 28, 2022