Shweta Kedas
Senior Product Analyst, Sprinklr Service, Sprinklr
Shweta Kedas holds the position of Senior Product Analyst and is committed to serving customers by understanding their requirements and helping them integrate and enhance their usage of Contact Center AI (CCAI) products. In her free time, she engages in a range of artistic pursuits such as painting, craftwork and photography. She also takes pleasure in dancing as a hobby.
Discover how a well-implemented quality management system can boost agent performance and retention rates, leading to exceptional CX and long-term loyalty.
Shweta Kedas
May 15, 2023
By leveraging conversational analytics masterfully, you can deliver a delightful customer experience that fosters high customer satisfaction, conversion and retention for your brand.
Shweta Kedas
May 11, 2023